> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/blog/neverbounce-pricing/

# NeverBounce pricing in 2026: credit packs, the Growth plan, and what a valid email really costs

NeverBounce sells credits, one per email checked. This guide reads its latest pricing page we could open, its Terms, help articles and API docs, and works out the cost of a valid email, what unknown results cost, and when credits expire.

By Enrich.chat Editorial. Updated October 16, 2026.

**Short answer:** NeverBounce charges one credit per email checked: Pay as you go starts at $8 per 1,000 credits and falls to $4,000 for 2,000,000, and the Growth subscription starts at $49 a month for up to 10,000 emails, per [its pricing page as archived on September 11, 2026](https://web.archive.org/web/20260911055305/https://www.neverbounce.com/pricing). Credits expire after 12 months. The live page blocked our reader on October 16, 2026.

## Key takeaways

- NeverBounce's pay-as-you-go packs run from $8 for 1,000 credits to $4,000 for 2,000,000, or 0.8 to 0.2 cents a credit. Growth starts at $49 a month for up to 10,000 emails, on the archived September 11, 2026 page.
- One credit is one email checked. A job's billable count is every row with a correctly formed address, and NeverBounce's pages do not say unknown or catch-all results are free.
- Purchased credits expire after 365 days, and the Terms say no refunds once a credit is bought or used. A separate guarantee article promises a refund if more than 3% of mail to valid addresses bounces, under strict conditions.
- In a sample job in NeverBounce's own docs, 25.9% of 24,606 billable rows were not valid, so a valid address cost 1.35 times the credit rate. That is example data, not an average.
- Enrich.chat does not verify lists. It finds work emails and labels each verified, catch_all or unknown, using 10 credits per match and 0 on a miss.

## Plans and prices

Prices as listed by NeverBounce on September 11, 2026 (archived copy). [Source](https://web.archive.org/web/20260911055305/https://www.neverbounce.com/pricing). NeverBounce's live pricing page blocked our reader on October 16, 2026, so this is the newest copy we could read. Pay as you go has ten volume steps, from $8 for 1,000 credits to $4,000 for 2,000,000. Growth prices rise in steps with monthly volume.

| Plan | Price | Notes |
| --- | --- | --- |
| Pay as you go | $8 per 1,000 credits | No commitment. Credits expire 12 months after purchase. |
| Growth | $49 /mo | Up to 10,000 emails a month, with higher steps |
| Enterprise | Custom | Typically used for 250,000+ emails a month |

## How much does NeverBounce cost in 2026?

NeverBounce charges by the credit, and one credit checks one email address. On [its pricing page as archived on September 11, 2026](https://web.archive.org/web/20260911055305/https://www.neverbounce.com/pricing), Pay as you go started at $8 for 1,000 credits, the Growth plan at $49 a month, and Enterprise was a custom quote.

NeverBounce's live pricing page blocked our reader on October 16, 2026 with a 403 error or a human check, and we did not try to get past it. The archived copy is the newest we could read. [mailfloss](https://mailfloss.com/neverbounce-pricing/), a competitor, listed the same prices on September 30, 2026, and [PricingSaaS](https://pricingsaas.com/companies/neverbounce) recorded the same three plans on June 20, 2026. Check the live page before you buy.

The archived page's data lists ten Pay as you go steps and seven subscription steps. Its Growth card shows only the first, up to 10,000 emails for $49. The higher steps match [NeverBounce's older Sync price list](https://web.archive.org/web/20241106090526/https://www.neverbounce.com/help/sync-pricing) and mailfloss's table.

*NeverBounce list prices in US dollars, from the archived September 11, 2026 pricing page. Growth steps above 10,000 come from the page's data, not its visible card.*

| Emails to verify | Pay as you go, bought once | Growth, per month |
| --- | --- | --- |
| 1,000 | $8 | $10 |
| 5,000 | $40 | No step (the 10,000 step is $49) |
| 10,000 | $50 | $49 |
| 25,000 | $125 | No step (the 50,000 step is $99) |
| 50,000 | $250 | $99 |
| 100,000 | $400 | $159 |
| 250,000 | $750 | $249 |
| 500,000 | $1,500 | $499 |
| 1,000,000 | $2,500 | $999 |
| 2,000,000 | $4,000 | Over 1,000,000: contact us (older Sync list) |

Three details change what you pay. The steps are fixed: a 20,000-address list means two 10,000 packs for $100, or one 25,000 pack for $125 with 5,000 credits left over. The 5,000 pack costs the same 0.8 cents a credit as the 1,000 pack, so the first discount arrives at 10,000. And a Growth step is cheaper per email than a pack from 50,000 emails up, but its allowance is monthly. Figure 1 shows the gap.

**Figure 1: NeverBounce price per 1,000 emails, Pay as you go against Growth.** Bar chart of the price per 1,000 emails on NeverBounce as listed in an archived copy of its pricing page from September 11, 2026. Pay as you go packs cost $5.00 per 1,000 at 10,000 and 50,000 emails, $4.00 at 100,000, $3.00 at 250,000 and 500,000 and $2.50 at 1,000,000. The Growth subscription costs $4.90 per 1,000 at 10,000 emails, $1.98 at 50,000, $1.59 at 100,000 and about $1.00 at 250,000, 500,000 and 1,000,000.

*NeverBounce price per 1,000 emails at six volumes, from an archived copy of its pricing page dated September 11, 2026. A pack is bought once and expires after 12 months. A Growth step is a monthly allowance. Per-1,000 figures are our arithmetic from the listed prices. Source: [NeverBounce pricing page, archived](https://web.archive.org/web/20260911055305/https://www.neverbounce.com/pricing).*

From 250,000 emails a month, a Growth step works out near $1.00 per 1,000, against $3.00 on a pack. The pricing page says nonprofits and startups can get special pricing, with no figures.

### Why do other sites show different NeverBounce prices?

NeverBounce replaced its Sync subscription with Growth, says [its Growth plan article](https://web.archive.org/web/20251005195818/https://www.neverbounce.com/help/growth-plan), last updated September 21, 2025, so older guides show Sync tiers. Some third-party pages are stale in other ways. [Vendr's NeverBounce page](https://www.vendr.com/marketplace/neverbounce), updated in February 2026, puts a 10,000-email subscription at roughly $80 to $100 a month, against $49 on NeverBounce's page, and says credits do not expire, which NeverBounce's Terms contradict. This guide follows NeverBounce's own pages.

### What do buyers report paying?

Vendr's page shows a median of $2,721 a year, with a range of $1,500 to $3,300. It does not say how many purchases that covers or when, so treat it as a rough guide. Vendr also says buyers often get 15% to 30% off first quotes, which is its observation, not a NeverBounce policy.

## What does one NeverBounce credit buy, and what does a valid email cost?

One credit buys one email check, but the price you see is per row you upload, not per good address. The cost of a valid email is the credit rate divided by the share of rows that come back valid.

NeverBounce's [billing article](https://web.archive.org/web/20241106083538/https://www.neverbounce.com/help/how-does-pricing-and-billing-work) says one credit equals one verification, whether you upload a list, call the API or check one address in the dashboard. For lists, the [jobs status docs](https://developers.neverbounce.com/reference/jobs-status) define a job's billable count as the rows that contain correctly formed addresses, and say that is the number of credits the job will use. The pricing page adds that duplicates and bad syntax are cleaned at no extra charge.

*NeverBounce result codes and its send advice, from its result codes article (updated March 28, 2024) and API docs.*

| Result | What NeverBounce says it means | OK to send? |
| --- | --- | --- |
| valid | Verified as a real address | Yes |
| invalid | Verified as not valid | No |
| disposable | A temporary address | No |
| catchall (accept all) | A domain-wide setting, so there is no definitive answer | Maybe |
| unknown | The server cannot be reached | No |

By that definition every result type above uses a credit, so the headline rate understates the price of a good address. [NeverBounce's API guide](https://developers.neverbounce.com/docs/verifying-a-list) prints a sample job with 24,606 rows, all billable. Of those, 18,227 are valid, 4,342 catch-all, 1,305 invalid, 716 unknown and 16 disposable. This is example data used to explain the fields, not a measured rate. It still shows the shape of the maths.

**Figure 2: Where the credits go in a 24,606-row example job.** A stacked bar of the example job in NeverBounce's API docs, which has 24,606 billable rows: 18,227 valid (74.1 percent), 4,342 catch-all (17.6 percent), 1,305 invalid (5.3 percent), 716 unknown (2.9 percent) and 16 disposable. At 0.5 cents a credit the job costs about 123 dollars, or 0.67 cents per valid address, which is 1.35 times the credit rate.

*The sample job status in NeverBounce's API docs, with the cost worked out at 0.5 cents a credit, the rate for packs of 10,000 to 50,000. The result counts are example data that NeverBounce prints to explain its fields, so they are not an average for any real list. The cost figures are our arithmetic. Sources: [NeverBounce API guide](https://developers.neverbounce.com/docs/verifying-a-list), [jobs status reference](https://developers.neverbounce.com/reference/jobs-status).*

At 0.5 cents a credit, that job's 24,606 credits cost about $123. Divide by 18,227 valid rows and each valid address costs about 0.67 cents, or 1.35 times the credit rate. The invalid rows are not wasted spend. They are the addresses that would have bounced. The table shows how the cost per valid address moves with the valid share of your list.

*Cost per valid address in cents, our arithmetic: credit rate divided by the share of rows that come back valid. The 74% column uses the docs sample, 18,227 of 24,606 rows.*

| Credit rate | 90% valid | 74% valid | 50% valid |
| --- | --- | --- | --- |
| 0.8 cents ($8 per 1,000) | 0.89 | 1.08 | 1.60 |
| 0.5 cents ($5 per 1,000) | 0.56 | 0.67 | 1.00 |
| 0.4 cents ($4 per 1,000) | 0.44 | 0.54 | 0.80 |
| 0.25 cents ($2.50 per 1,000) | 0.28 | 0.34 | 0.50 |

## Does NeverBounce charge for unknown and catch-all results?

NeverBounce's pages do not say that unknown or catch-all results are free. Its [API docs](https://developers.neverbounce.com/reference/jobs-status) count every correctly formed row as billable, and we found no exception for any result type on the pages we could read.

That differs from most verifiers. In our guide to [email verification tools](https://enrich.chat/blog/email-verification-tools/), seven of eight vendors say unknown results cost nothing, and MillionVerifier also leaves catch-all results free. NeverBounce was not in that comparison, because its pricing page blocked our reader.

Know what the two labels mean. Per [NeverBounce's result codes article](https://web.archive.org/web/20241106090048/https://www.neverbounce.com/help/result-codes), unknown means the server cannot be reached, and an address is checked up to 75 times before it gets that code. Catch-all is a domain-wide setting, so no verifier can confirm one mailbox there. Our guide to [catch-all emails](https://enrich.chat/blog/what-is-a-catch-all-email/) explains why, and the free [catch-all checker](https://enrich.chat/tools/catch-all-checker/) tests a domain.

NeverBounce offers some relief on unknowns:

- **Manual review.** If a list has more unknowns than usual, [a NeverBounce team member reviews it](https://web.archive.org/web/20250124202918/https://www.neverbounce.com/help/quality-assurance-reviews) at no extra cost, usually in 10 minutes to 2 hours in business hours. API jobs [must opt in](https://developers.neverbounce.com/reference/jobs-create), and a held job can take a business day. If you cancel a review to download sooner, NeverBounce says it will rerun the unknown results free of charge later.
- **Free sample.** A [sample run](https://developers.neverbounce.com/docs/running-a-free-analysis) returns an estimated bounce rate before you pay. NeverBounce suggests that under 2.0 is typically safe to send, 2.0 to 8.0 may need verification, and over 8.0 should always be verified.

One [Trustpilot](https://www.trustpilot.com/review/neverbounce.com) reviewer wrote in September 2026 that a 25,000-address test returned usable results for only a small share, and that credits were charged anyway. That is one unverified account. To settle it for your own list, run a small paid batch and compare the credits used in your dashboard with the result counts, or ask support to confirm in writing.

## Do NeverBounce credits expire, and can you get a refund?

Yes, credits expire. NeverBounce's [Terms of Use](https://www.neverbounce.com/terms-of-use) say each purchased credit is valid for 365 days and unused credits then expire, and its pricing page says 12 months. The Terms also say that once a credit is purchased or used, no replacement credits or refunds are provided.

A separate page promises a refund in one case. [NeverBounce's guarantee article](https://web.archive.org/web/20241106085251/https://www.neverbounce.com/help/our-guarantee), last updated April 5, 2024, says that if your bounce rate passes 3% after you send only valid emails, it refunds the difference. The conditions are strict:

- The list was cleaned within 72 hours before you mailed it, and holds at least 500 unique addresses.
- It covers mail to addresses marked deliverable, not to invalid, accept all, unknown or disposable ones.
- Free mailbox providers such as Gmail, Outlook and Yahoo are excluded.
- Bounces from technical issues or sender reputation do not count, and the bounce must mark the address as invalid.
- You claim by email with the job ID, the send time, the categories mailed and your full bounce export.

We read an archived copy from November 2024 and could not read the current article. The Terms and the article point different ways, so ask support which applies before you rely on a refund.

Reviews add a warning. On [Trustpilot](https://www.trustpilot.com/review/neverbounce.com), several reviewers dated September 2025 to June 2026 say credits they bought as non-expiring later expired, some with about a week's notice, and that refund requests were declined or went unanswered. We could not check when each person bought or which terms applied. In practice, buy a pack you will use within a year, note its expiry date and keep the invoice.

## How does the Growth plan renew, and what can raise a NeverBounce bill?

Growth is a monthly subscription whose credits refill on your billing date, and it can move you up a plan size on its own. [NeverBounce's Growth article](https://web.archive.org/web/20251005195818/https://www.neverbounce.com/help/growth-plan) sets these rules:

- **Running out.** When credits reach 0, new checks pause. With auto-upgrade on, NeverBounce moves you to the next plan size and charges at once, and your billing date moves to a month from that day. With it off, checks stay paused until you pick a higher plan.
- **Failed payment.** The subscription pauses until you pay a secure invoice link. NeverBounce tries the card again on the next billing date.
- **Carry-over.** Credits replenish on the billing date. The article does not say whether unused monthly credits roll over, so ask before you count on it.
- **Cancelling.** The account stays active to the end of the paid period, then reverts to Pay as you go.
- **Yearly billing.** The article says yearly Growth subscriptions exist and gives no price. The older Sync article gave 20% off for yearly billing, and the 2026 pricing copy we read shows no yearly price.

Other items can raise a bill or limit your account:

- **Public forms.** NeverBounce's [widget docs](https://developers.neverbounce.com/docs/widget-getting-started) warn that a widget without throttling rules can drain your credit balance or put the account at risk of closure.
- **Lists through the single check.** The [usage guidelines](https://developers.neverbounce.com/reference/usage-guidelines) say not to check an existing list one address at a time with the single endpoint, because the account can be locked. Use bulk jobs, which allow 10 running at once and 50 runs a day.
- **No card on file.** A [2024 billing article](https://web.archive.org/web/20241106083538/https://www.neverbounce.com/help/how-does-pricing-and-billing-work) says accounts without a default payment method face API rate limits and restricted bulk access.
- **Shared contact data.** NeverBounce's [Terms of Use](https://www.neverbounce.com/terms-of-use) say that if you connect a third-party app, NeverBounce may access contact data in it, such as email signatures and header data, and use it for its own and its affiliates' products. You can opt out in your privacy settings. Files you upload stay yours. NeverBounce is operated by ZoomInfo Technologies LLC.

## Is NeverBounce free?

Not as an ongoing plan. NeverBounce's pricing page offers a free list analysis and free test credits, and says no card is needed to verify your first list. It does not say how many test credits you get.

Older and third-party pages give numbers that disagree. The [2024 billing article](https://web.archive.org/web/20241106083538/https://www.neverbounce.com/help/how-does-pricing-and-billing-work) gave ten credits on registration. [Bouncer](https://www.usebouncer.com/neverbounce-free/), a competitor, wrote on October 1, 2026 that you can check three addresses without an account and that NeverBounce has no recurring free plan. For free allowances across other verifiers, see our [email verification tools](https://enrich.chat/blog/email-verification-tools/) guide.

## What do reviews and ratings say about NeverBounce?

Ratings are mixed, and the samples are small. On October 16, 2026, [Trustpilot](https://www.trustpilot.com/review/neverbounce.com) showed a TrustScore of 1.9 from 32 reviews, with 66% at one star and 16% at five. The profile is unclaimed. The recurring complaints are credit expiry, refunds and hard-to-reach support. The four five-star reviews on the first page are dated July 2025 and praise easy setup and responsive support.

NeverBounce's [homepage](https://www.neverbounce.com/) cites 7,000+ G2 reviews, but G2 and Capterra blocked our reader, so we cannot check that. [ZeroBounce](https://www.zerobounce.net/neverbounce-review), a competitor, says its tests of NeverBounce's chat and phone support did not reach a person. That page is undated, so weigh it as a rival's claim. NeverBounce's accuracy statements are its own marketing: the homepage says cleaning lets you deliver up to 99.9% of your emails, and the guarantee article sets a 3% bounce cap. We tested none of them.

## How does Enrich.chat differ from NeverBounce on cost per email?

NeverBounce checks addresses you already hold. [Enrich.chat](https://enrich.chat/pricing/) works one step earlier: it finds a work email from a name and a company website, or from a LinkedIn URL, and returns it with a status label of `verified`, `catch_all` or `unknown`. It does not verify lists, and a label is not a delivery guarantee. For pure list cleaning, a verifier such as NeverBounce is the right tool.

Here is a lookup on the free tier. The person and address are fictional, on example.com, and the response is illustrative.

```
GET https://enrich.chat/v1/email?name=Rowan%20Ellis&domain=example.com

{
  "found": true,
  "work_email": {"value": "rowan.ellis@example.com", "status": "catch_all"},
  "pattern": "first.last@example.com",
  "name": "Rowan Ellis",
  "title": "Procurement Lead",
  "credits_used": 10,
  "free_lookups_remaining": 9
}
```

The status `catch_all` means the domain accepts every address, so the mailbox cannot be confirmed. A miss returns `{"found": false}` and uses 0 credits. Each found work email uses 10 credits, and 10 free lookups a day need no signup and no key.

Now the maths. Say you need new work emails for 10,000 people. Enrich.chat uses 100,000 credits if every lookup finds one, which fits the Growth plan at $29 a month, with unlimited seats and no annual contract. NeverBounce does different work: it checks 10,000 addresses you got elsewhere. The table lines the two up.

*Price of the plan that covers each volume, assuming every Enrich.chat lookup finds an email. NeverBounce prices are from its archived September 11, 2026 page.*

| Addresses a month | NeverBounce, to verify them | Enrich.chat credits | Enrich.chat, to find them with a status |
| --- | --- | --- | --- |
| 1,000 | $8 in credits | 10,000 | $29 a month (Growth plan) |
| 10,000 | $50 in credits, or $49 on Growth | 100,000 | $29 a month (Growth plan) |
| 50,000 | $250 in credits, or $99 on Growth | 500,000 | $90 a month (Scale plan) |
| 100,000 | $400 in credits, or $159 on Growth | 1,000,000 | $299 a month (Pro plan) |

**Figure 3: Monthly price to handle 10,000, 50,000 and 100,000 addresses.** Bar chart of price for three volumes. At 10,000 addresses, NeverBounce credits cost $50 once, NeverBounce Growth costs $49 a month and Enrich.chat Growth costs $29 a month. At 50,000, NeverBounce costs $250 once or $99 a month and Enrich.chat Scale costs $90. At 100,000, NeverBounce costs $400 once or $159 a month and Enrich.chat Pro costs $299. NeverBounce verifies addresses you hold and Enrich.chat finds new ones, so this compares price only.

*Price of the plan that covers each volume of addresses. NeverBounce bars use its archived September 11, 2026 prices for checking addresses you already hold. Enrich.chat bars assume every lookup finds a work email at 10 credits each, and a miss uses 0 credits. The two do different jobs, so this compares price only. Sources: [NeverBounce pricing page, archived](https://web.archive.org/web/20260911055305/https://www.neverbounce.com/pricing), [Enrich.chat pricing](https://enrich.chat/pricing/).*

Read it as arithmetic, not a verdict. The NeverBounce column assumes every row is billable. The Enrich.chat column assumes every lookup finds an email, and a miss uses 0 credits. If you find addresses with one tool and verify them with NeverBounce, you pay both bills. At 100,000 a month the Pro plan at $299 costs more than NeverBounce's $159 Growth step.

Be clear about what Enrich.chat does not do:

- **It cannot clean a list you already own.** There is no upload and no standalone verifier, and the self-serve plans have no bulk export. For an old list, use a verifier.
- **It returns three labels, not flags.** There are no typo suggestions and no disposable or role flags.
- **Inputs and pace are narrow.** The email input of `/v1/person` takes work emails only and finds the person behind one. A company must be a website, not a name. Requests run at about one a second, so 10,000 lookups take close to three hours.

To price your own list, paste this prompt into your agent:

```text
Use www.enrich.chat to find the work email for each person in the list below from their name and company website. Show each status exactly as returned, mark anyone not found, never guess an address, and give me the match count, the number of catch_all and unknown rows, and the total credits_used so I can compare it with a NeverBounce quote: [paste name and company website per row]
```

Treat every contact as a strong lead, not a guarantee. The [email finder API](https://enrich.chat/api/email-finder/) page covers the endpoint, the free [email finder](https://enrich.chat/tools/email-finder/) works in a browser, and the [install page](https://enrich.chat/install/) has steps for ChatGPT, Claude and Cursor. Monthly plans start at $29 for 100,000 credits. You stay responsible for CAN-SPAM and GDPR rules, and anyone can opt out at [enrich.chat/opt-out](https://enrich.chat/opt-out/). See our [terms](https://enrich.chat/terms/).

## When is NeverBounce the better choice?

NeverBounce is the better choice whenever the addresses already exist and you need them checked. Pick it when:

- **You have a file to clean.** It takes a list as a job and returns one result per row, after a free sample estimates the bounce rate.
- **You check sign-ups as they happen.** Its real-time API and JavaScript widget are built for form entry. Set throttling rules first.
- **You want a standing clean-up.** The Growth card says it auto-syncs with a CRM and charges only for new, unique emails, and the page lists 80+ integrations.
- **Your volume is high.** From 250,000 emails a month, a Growth step works out near $1.00 per 1,000.
- **You want a written bounce guarantee.** The guarantee article sets conditions, so confirm with support that it still applies.

Compare before you decide. In our [email verification tools](https://enrich.chat/blog/email-verification-tools/) guide, eight verifiers priced 10,000 checks from $27 to $129 on October 16, 2026, and NeverBounce's archived $50 sits inside that range. For the file work around a clean-up, read [bulk email verification](https://enrich.chat/blog/bulk-email-verification/) and [email validation](https://enrich.chat/blog/email-validation/). Our [email bounce rate](https://enrich.chat/blog/email-bounce-rate/) guide lists the limits senders enforce, and [ZeroBounce pricing](https://enrich.chat/blog/zerobounce-pricing/) covers the rival most often compared with NeverBounce.

## Frequently asked questions

### How much does NeverBounce cost?

On [its pricing page as archived on September 11, 2026](https://web.archive.org/web/20260911055305/https://www.neverbounce.com/pricing), NeverBounce's Pay as you go packs ran from $8 for 1,000 credits to $4,000 for 2,000,000, and the Growth subscription started at $49 a month for up to 10,000 emails. One credit checks one email. Enterprise is a custom quote. The live page blocked our reader on October 16, 2026, so check it before you buy.

### Is NeverBounce free?

Not as an ongoing plan. NeverBounce's [pricing page](https://web.archive.org/web/20260911055305/https://www.neverbounce.com/pricing) offers a free list analysis and free test credits, with no card needed to verify a first list, but it does not say how many credits. A 2024 help article gave ten. NeverBounce's API can also run a [sample on a list](https://developers.neverbounce.com/docs/running-a-free-analysis) to estimate its bounce rate without charge.

### Does NeverBounce charge for unknown results?

Its pages do not say they are free. The [API docs](https://developers.neverbounce.com/reference/jobs-status) define a job's billable count as every row with a correctly formed address, and say that count is the credits the job will use. If a list gets a manual review and you cancel it, NeverBounce says it will rerun the unknown results free later. Ask support in writing, or test a small batch.

### Do NeverBounce credits expire?

Yes. NeverBounce's [Terms of Use](https://www.neverbounce.com/terms-of-use) say each purchased credit is valid for 365 days, and its pricing page says 12 months. Some older guides say credits never expire, which no longer matches the Terms. Trustpilot reviewers say credits they bought as non-expiring later expired. Growth credits refill on each billing date, and the Growth article does not say whether unused ones roll over.

### Can you get a refund from NeverBounce?

The Terms say no replacement credits or refunds are provided once a credit is purchased or used. A separate [guarantee article](https://web.archive.org/web/20241106085251/https://www.neverbounce.com/help/our-guarantee), last updated April 5, 2024, promises a refund of the difference if more than 3% of mail to valid addresses bounces, with conditions such as cleaning within 72 hours of sending and a list of at least 500 addresses. Ask support which applies.

### Can Enrich.chat verify an email list?

No. Enrich.chat has no upload and no standalone verifier. It finds a work email from a name and a company website or a LinkedIn URL and returns it as verified, catch_all or unknown, using 10 credits per match and 0 on a miss. For a list you already own, use a verifier such as NeverBounce. See the [email finder API](https://enrich.chat/api/email-finder/).

## Sources

1. [NeverBounce pricing page, archived September 11, 2026](https://web.archive.org/web/20260911055305/https://www.neverbounce.com/pricing)
2. [NeverBounce Terms of Use](https://www.neverbounce.com/terms-of-use)
3. [NeverBounce homepage](https://www.neverbounce.com/)
4. [How does pricing and billing work? (archived)](https://web.archive.org/web/20241106083538/https://www.neverbounce.com/help/how-does-pricing-and-billing-work)
5. [Our Guarantee (archived)](https://web.archive.org/web/20241106085251/https://www.neverbounce.com/help/our-guarantee)
6. [Growth plan: billing, credits and renewals (archived)](https://web.archive.org/web/20251005195818/https://www.neverbounce.com/help/growth-plan)
7. [Sync Pricing (archived)](https://web.archive.org/web/20241106090526/https://www.neverbounce.com/help/sync-pricing)
8. [Result Codes (archived)](https://web.archive.org/web/20241106090048/https://www.neverbounce.com/help/result-codes)
9. [Why is my list under Quality Assurance review? (archived)](https://web.archive.org/web/20250124202918/https://www.neverbounce.com/help/quality-assurance-reviews)
10. [NeverBounce API: Verifying a List](https://developers.neverbounce.com/docs/verifying-a-list)
11. [NeverBounce API: Running a Free Analysis](https://developers.neverbounce.com/docs/running-a-free-analysis)
12. [NeverBounce API reference: jobs status](https://developers.neverbounce.com/reference/jobs-status)
13. [NeverBounce API reference: jobs create](https://developers.neverbounce.com/reference/jobs-create)
14. [NeverBounce API reference: usage guidelines](https://developers.neverbounce.com/reference/usage-guidelines)
15. [NeverBounce Javascript widget: getting started](https://developers.neverbounce.com/docs/widget-getting-started)
16. [NeverBounce reviews](https://www.trustpilot.com/review/neverbounce.com)
17. [NeverBounce pricing and negotiation data](https://www.vendr.com/marketplace/neverbounce)
18. [NeverBounce Pricing 2026](https://mailfloss.com/neverbounce-pricing/)
19. [NeverBounce pricing plans and history](https://pricingsaas.com/companies/neverbounce)
20. [NeverBounce review](https://www.zerobounce.net/neverbounce-review)
21. [Is NeverBounce free?](https://www.usebouncer.com/neverbounce-free/)

## Try this prompt

Price a list of new contacts before you buy verification credits

```text
Use www.enrich.chat to find the work email for each person in the list below from their name and company website. Show each status exactly as returned, mark anyone not found, never guess an address, and give me the match count, the number of catch_all and unknown rows, and the total credits_used so I can compare it with a NeverBounce quote: [paste name and company website per row]
```

## Related

- [Best email verification tools (2026): 9 compared on price, limits and AI agent access](https://enrich.chat/blog/email-verification-tools/)
- [ZeroBounce pricing: credit tiers, ONE plan and cancellation](https://enrich.chat/blog/zerobounce-pricing/)
- [Bulk email verification, step by step](https://enrich.chat/blog/bulk-email-verification/)