> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/companies-using/avaya/ # Companies using Avaya Avaya provides business communications software for contact centers, unified communications and team collaboration. Here are the organizations where it was detected, where it is most common and how to reach the people who run it. By Enrich.chat Editorial. Updated October 21, 2026. **Short answer:** Organizations that use Avaya include China Unicom, Anadolu Group, Insight Global, Liberty and iQor. Avaya is in the customer support and chat category; below are the industries where it is most common, how adoption changes with size and the tools found alongside it. ## What is Avaya? Avaya provides business communications software for contact centers, unified communications and team collaboration. It sits in the customer support and chat category and is usually owned by customer support and customer experience leaders. ## Which companies use Avaya? Organizations where Avaya was detected include China Unicom, Anadolu Group, Insight Global, Liberty and iQor. The table lists a selection of larger ones in alphabetical order; names link to company profiles. | Company | Industry | Size | | --- | --- | --- | | Aavas Financiers | Financial services | 5,000 to 10,000 | | [Afni](https://enrich.chat/company/afni/) | Outsourcing and offshoring | 10,000 to 25,000 | | AMN Healthcare | Staffing and recruiting | 5,000 to 10,000 | | [Anadolu Group](https://enrich.chat/company/anadolu-group/) | Investment management | 100,000+ | | Arise Virtual Solutions | Outsourcing and offshoring | 2,000 to 5,000 | | Aspen Technology | Information technology and services | 2,000 to 5,000 | | [Avaya](https://enrich.chat/company/avaya/) | Information technology and services | 10,000 to 25,000 | | Call First Communications | Online media | 5,000 to 10,000 | | [China Unicom](https://enrich.chat/company/china-unicom/) | Telecommunications | 100,000+ | | Datacom | Information technology and services | 5,000 to 10,000 | | DJI | Consumer electronics | 2,000 to 5,000 | | [Insight](https://enrich.chat/company/insight/) | Information technology and services | 10,000 to 25,000 | | [Insight Global](https://enrich.chat/company/insight-global/) | Staffing and recruiting | 50,000 to 100,000 | | [iQor](https://enrich.chat/company/iqor/) | Outsourcing and offshoring | 25,000 to 50,000 | | Karnataka Bank | Banking | 5,000 to 10,000 | | [Knorr-Bremse](https://enrich.chat/company/knorr-bremse/) | Automotive | 25,000 to 50,000 | | [Liberty](https://enrich.chat/company/liberty/) | Utilities | 25,000 to 50,000 | | [Lippert](https://enrich.chat/company/lippert/) | Automotive | 10,000 to 25,000 | | Logitech | Electrical and electronic manufacturing | 5,000 to 10,000 | | [MIA](https://enrich.chat/company/mia/) | Telecommunications | 25,000 to 50,000 | | Milwaukee Tool | Mechanical or industrial engineering | 5,000 to 10,000 | | nbn® Australia | Telecommunications | 5,000 to 10,000 | | Premier Inn | Hospitality | 10,000 to 25,000 | | PT VADS Indonesia | Outsourcing and offshoring | 5,000 to 10,000 | | [ResultsCX](https://enrich.chat/company/resultscx/) | Outsourcing and offshoring | 10,000 to 25,000 | | Royal London | Financial services | 5,000 to 10,000 | | SBT | Media production | 2,000 to 5,000 | | SCC | Information technology and services | 5,000 to 10,000 | | [Wood](https://enrich.chat/company/wood/) | Professional training and coaching | 25,000 to 50,000 | | Yodel (Yodel Delivery Network Ltd) | Logistics and supply chain | 5,000 to 10,000 | ## Which industries use Avaya most? The bars show, for each industry, the share of listed organizations where Avaya was detected. **Figure: Where Avaya shows up most often.** Bars for the share of organizations in each of 3 industries where Avaya was detected, from Outsourcing and offshoring at 8% down to Information technology and services at 1%. *Share of listed organizations in each industry where Avaya was detected.* ## Do larger companies use Avaya more? For each size range, the column shows the share of listed organizations where Avaya was detected. **Figure: Avaya by company size.** Six columns, one per size range from 2,000 to over 100,000 employees, showing the share of organizations where Avaya was detected: 2-5K 1%, 5-10K 0%, 10-25K 0%, 25-50K 1%, 50-100K 0%, 100K+ 1%. *Share of listed organizations in each size range where Avaya was detected.* ## What tools go with Avaya? Among the organizations that use Avaya, these tools stand out: each is detected more often alongside Avaya than across all the organizations listed. The tick on each bar marks that wider average. **Figure: Tools that stand out among Avaya users.** Bars for the share of Avaya users that also use each tool, with a tick for the share across all listed organizations: HubSpot 32% against 13%, SharePoint 27% against 2%, Pardot (Account Engagement) 21% against 10%, Marketo 20% against 7%, Python 17% against 3%, LiveRamp 15% against 5%, Microsoft Application Insights 15% against 6%, Google Cloud Hosting 11% against 4%. *Share of organizations using Avaya where each tool was also detected. The tick marks the share across all listed organizations.* [HubSpot](https://enrich.chat/companies-using/hubspot/)[SharePoint](https://enrich.chat/companies-using/sharepoint/)[Pardot (Account Engagement)](https://enrich.chat/companies-using/pardot/)[Marketo](https://enrich.chat/companies-using/marketo/)[Python](https://enrich.chat/companies-using/python/)[LiveRamp](https://enrich.chat/companies-using/liveramp/)[Microsoft Application Insights](https://enrich.chat/companies-using/microsoft-application-insights/)[Google Cloud Hosting](https://enrich.chat/companies-using/google-cloud-hosting/) ## How do you reach the people who run Avaya? The tool tells you what a company already runs; the people to talk to are usually customer support and customer experience leaders. Pick an account from the table, then ask your AI agent for them. ```text Use www.enrich.chat to find the customer support and customer experience leaders at [company], with titles and verified work emails ``` Check any other company with the free [tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/), or find a company's [email format](https://enrich.chat/tools/email-format-finder/). ## Frequently asked questions ### What companies use Avaya? Organizations where Avaya was detected include China Unicom, Anadolu Group, Insight Global, Liberty and iQor. The page lists a selection of larger ones with links to their profiles. ### Which industries use Avaya most? Avaya shows up most often in outsourcing and offshoring, telecommunications and information technology and services. ### How is Avaya usage detected? From public signals: code and tags on a company's website, the HTTP headers its servers send, and DNS records. A detected tool shows it was seen, not what the company pays for it. ### Who should I contact at a company that uses Avaya? Usually customer support and customer experience leaders. Ask your AI agent to use www.enrich.chat to find people in those roles at the account, with verified work emails. ## Try this prompt Find the people who run Avaya ```text Use www.enrich.chat to find the customer support and customer experience leaders at [company], with titles and verified work emails ``` ## Related - [Companies using a technology](https://enrich.chat/companies-using/) - [Companies using Zendesk](https://enrich.chat/companies-using/zendesk/) - [Companies using Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/) - [Companies using Qualtrics](https://enrich.chat/companies-using/qualtrics/) - [Companies using Intercom](https://enrich.chat/companies-using/intercom/) - [Companies using Salesforce Service Cloud](https://enrich.chat/companies-using/salesforce-service-cloud/) - [Companies using Freshdesk](https://enrich.chat/companies-using/freshdesk/) - [Companies using LiveChat](https://enrich.chat/companies-using/livechat/) - [Companies using LivePerson Monitor](https://enrich.chat/companies-using/liveperson-monitor/) - [Tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/)