> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/companies-using/boldchat/ # Companies using BoldChat BoldChat is a live chat and customer engagement tool for websites, now part of GoTo. Here are the organizations where it was detected, where it is most common and how to reach the people who run it. By Enrich.chat Editorial. Updated October 21, 2026. **Short answer:** Organizations that use BoldChat include Accenture, Siemens, Vodafone, Volvo Cars and LG Electronics U.S.A.. BoldChat is in the customer support and chat category; below are the industries where it is most common, how adoption changes with size and the tools found alongside it. ## What is BoldChat? BoldChat is a live chat and customer engagement tool for websites, now part of GoTo. It sits in the customer support and chat category and is usually owned by customer support and customer experience leaders. ## Which companies use BoldChat? Organizations where BoldChat was detected include Accenture, Siemens, Vodafone, Volvo Cars and LG Electronics U.S.A.. The table lists a selection of larger ones in alphabetical order; names link to company profiles. | Company | Industry | Size | | --- | --- | --- | | [Accenture](https://enrich.chat/company/accenture/) | Management consulting | 100,000+ | | [Ace Hardware](https://enrich.chat/company/ace-hardware/) | Retail | 10,000 to 25,000 | | Allianz UK | Insurance | 5,000 to 10,000 | | AmTrust Financial | Insurance | 10,000 to 25,000 | | Bealls | Retail | 10,000 to 25,000 | | [Byju'S](https://enrich.chat/company/byjus/) | E-learning | 25,000 to 50,000 | | Canon Solutions America | Electrical and electronic manufacturing | 10,000 to 25,000 | | [CIBC](https://enrich.chat/company/cibc/) | Banking | 25,000 to 50,000 | | Citrix Systems | Information technology and services | 5,000 to 10,000 | | [Cox](https://enrich.chat/company/cox/) | Telecommunications | 10,000 to 25,000 | | DocuSign | Information technology and services | 5,000 to 10,000 | | Evri | Logistics and supply chain | 5,000 to 10,000 | | [Fiserv](https://enrich.chat/company/fiserv/) | Information technology and services | 25,000 to 50,000 | | Genesys | Information technology and services | 5,000 to 10,000 | | [Grundfos](https://enrich.chat/company/grundfos/) | Machinery | 10,000 to 25,000 | | Kemper | Insurance | 10,000 to 25,000 | | [Legal & General](https://enrich.chat/company/legal-and-general/) | Financial services | 10,000 to 25,000 | | [LG Electronics U.S.A.](https://enrich.chat/company/lg-electronics-u-s-a/) | Electrical and electronic manufacturing | 50,000 to 100,000 | | [Motorola Solutions](https://enrich.chat/company/motorola-solutions/) | Telecommunications | 25,000 to 50,000 | | [PUMA Group](https://enrich.chat/company/puma-group/) | Retail | 10,000 to 25,000 | | RealPage | Information technology and services | 5,000 to 10,000 | | [Santander Consumer USA](https://enrich.chat/company/santander-consumer-usa/) | Financial services | 10,000 to 25,000 | | SECU | Financial services | 5,000 to 10,000 | | [Siemens](https://enrich.chat/company/siemens/) | Machinery | 100,000+ | | [Siemens Healthineers](https://enrich.chat/company/siemens-healthineers/) | Hospitals and health care | 50,000 to 100,000 | | [The University of Chicago](https://enrich.chat/company/the-university-of-chicago/) | Higher education | 10,000 to 25,000 | | [ViacomCBS](https://enrich.chat/company/viacomcbs/) | Entertainment | 10,000 to 25,000 | | [Vodafone](https://enrich.chat/company/vodafone/) | Telecommunications | 100,000+ | | [Volvo Cars](https://enrich.chat/company/volvo-cars/) | Automotive | 100,000+ | | [Zebra Technologies](https://enrich.chat/company/zebra-technologies/) | Information technology and services | 10,000 to 25,000 | ## Do larger companies use BoldChat more? For each size range, the column shows the share of listed organizations where BoldChat was detected. **Figure: BoldChat by company size.** Six columns, one per size range from 2,000 to over 100,000 employees, showing the share of organizations where BoldChat was detected: 2-5K 0%, 5-10K 0%, 10-25K 1%, 25-50K 0%, 50-100K 0%, 100K+ 1%. *Share of listed organizations in each size range where BoldChat was detected.* ## What tools go with BoldChat? Among the organizations that use BoldChat, these tools stand out: each is detected more often alongside BoldChat than across all the organizations listed. The tick on each bar marks that wider average. **Figure: Tools that stand out among BoldChat users.** Bars for the share of BoldChat users that also use each tool, with a tick for the share across all listed organizations: LiveRamp 44% against 5%, Demandbase 23% against 2%, GoToWebinar 21% against 2%, WalkMe 17% against 1%, LiveChat 15% against 2%, TubeMogul 13% against 2%, Awin (Affiliate Window) 12% against 1%, Content.ad 12% against 1%. *Share of organizations using BoldChat where each tool was also detected. The tick marks the share across all listed organizations.* [LiveRamp](https://enrich.chat/companies-using/liveramp/)[Demandbase](https://enrich.chat/companies-using/demandbase/)[GoToWebinar](https://enrich.chat/companies-using/gotowebinar/)[WalkMe](https://enrich.chat/companies-using/walkme/)[LiveChat](https://enrich.chat/companies-using/livechat/)[TubeMogul](https://enrich.chat/companies-using/tubemogul/)[Awin (Affiliate Window)](https://enrich.chat/companies-using/affiliate-window/)[Content.ad](https://enrich.chat/companies-using/content-ad/) ## How do you reach the people who run BoldChat? The tool tells you what a company already runs; the people to talk to are usually customer support and customer experience leaders. Pick an account from the table, then ask your AI agent for them. ```text Use www.enrich.chat to find the customer support and customer experience leaders at [company], with titles and verified work emails ``` Check any other company with the free [tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/), or find a company's [email format](https://enrich.chat/tools/email-format-finder/). ## Frequently asked questions ### What companies use BoldChat? Organizations where BoldChat was detected include Accenture, Siemens, Vodafone, Volvo Cars and LG Electronics U.S.A.. The page lists a selection of larger ones with links to their profiles. ### Which industries use BoldChat most? BoldChat is used across a range of industries. ### How is BoldChat usage detected? From public signals: code and tags on a company's website, the HTTP headers its servers send, and DNS records. A detected tool shows it was seen, not what the company pays for it. ### Who should I contact at a company that uses BoldChat? Usually customer support and customer experience leaders. Ask your AI agent to use www.enrich.chat to find people in those roles at the account, with verified work emails. ## Try this prompt Find the people who run BoldChat ```text Use www.enrich.chat to find the customer support and customer experience leaders at [company], with titles and verified work emails ``` ## Related - [Companies using a technology](https://enrich.chat/companies-using/) - [Companies using Zendesk](https://enrich.chat/companies-using/zendesk/) - [Companies using Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/) - [Companies using Qualtrics](https://enrich.chat/companies-using/qualtrics/) - [Companies using Intercom](https://enrich.chat/companies-using/intercom/) - [Companies using Salesforce Service Cloud](https://enrich.chat/companies-using/salesforce-service-cloud/) - [Companies using Freshdesk](https://enrich.chat/companies-using/freshdesk/) - [Companies using LiveChat](https://enrich.chat/companies-using/livechat/) - [Companies using LivePerson Monitor](https://enrich.chat/companies-using/liveperson-monitor/) - [Tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/)