> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/companies-using/confirmit/ # Companies using Confirmit (Forsta) Confirmit, now part of Forsta, is a market research and customer feedback platform for surveys and experience reporting. Here are the organizations where it was detected, where it is most common and how to reach the people who run it. By Enrich.chat Editorial. Updated October 21, 2026. **Short answer:** Organizations that use Confirmit (Forsta) include Accenture, FedEx, Intesa Sanpaolo, McKinsey & Company and Manulife. Confirmit (Forsta) is in the customer support and chat category; below are the industries where it is most common, how adoption changes with size and the tools found alongside it. ## What is Confirmit (Forsta)? Confirmit, now part of Forsta, is a market research and customer feedback platform for surveys and experience reporting. It sits in the customer support and chat category and is usually owned by customer support and customer experience leaders. ## Which companies use Confirmit (Forsta)? Organizations where Confirmit (Forsta) was detected include Accenture, FedEx, Intesa Sanpaolo, McKinsey & Company and Manulife. The table lists a selection of larger ones in alphabetical order; names link to company profiles. | Company | Industry | Size | | --- | --- | --- | | ACCA | Accounting | 5,000 to 10,000 | | [Accenture](https://enrich.chat/company/accenture/) | Management consulting | 100,000+ | | Acuity Knowledge Partners | Financial services | 5,000 to 10,000 | | [Ally](https://enrich.chat/company/ally/) | Financial services | 10,000 to 25,000 | | Brico Dépôt | Retail | 5,000 to 10,000 | | BSI | Professional training and coaching | 5,000 to 10,000 | | Castorama | Retail | 5,000 to 10,000 | | Concordia University | Higher education | 5,000 to 10,000 | | [Elsevier](https://enrich.chat/company/elsevier/) | Information technology and services | 10,000 to 25,000 | | Erie Indemnity | Insurance | 5,000 to 10,000 | | [FedEx](https://enrich.chat/company/fedex/) | Package and freight delivery | 100,000+ | | If Insurance | Insurance | 5,000 to 10,000 | | [Ingram Micro](https://enrich.chat/company/ingram-micro/) | Information technology and services | 25,000 to 50,000 | | [Intesa Sanpaolo](https://enrich.chat/company/intesa-sanpaolo/) | Banking | 50,000 to 100,000 | | [LexisNexis](https://enrich.chat/company/lexisnexis/) | Information technology and services | 25,000 to 50,000 | | Lloyds Bank | Banking | 5,000 to 10,000 | | [Manulife](https://enrich.chat/company/manulife/) | Insurance | 25,000 to 50,000 | | [McKinsey & Company](https://enrich.chat/company/mckinsey-and/) | Management consulting | 25,000 to 50,000 | | [Micro Focus](https://enrich.chat/company/micro-focus/) | Information technology and services | 10,000 to 25,000 | | [Motorola Mobility (a Lenovo Company)](https://enrich.chat/company/motorola-mobility-a-lenovo-company/) | Electrical and electronic manufacturing | 10,000 to 25,000 | | Neiman Marcus Group | Retail | 10,000 to 25,000 | | [Northwestern University](https://enrich.chat/company/northwestern-university/) | Higher education | 10,000 to 25,000 | | [Pitney Bowes](https://enrich.chat/company/pitney-bowes/) | Information technology and services | 10,000 to 25,000 | | Queen's Mining Society | Higher education | 10,000 to 25,000 | | RS | Wholesale | 5,000 to 10,000 | | [Swisscom](https://enrich.chat/company/swisscom/) | Information technology and services | 10,000 to 25,000 | | [Thomson Reuters](https://enrich.chat/company/thomson-reuters/) | Information technology and services | 25,000 to 50,000 | | Tufts University | Higher education | 10,000 to 25,000 | | [Vanderbilt University](https://enrich.chat/company/vanderbilt-university/) | Higher education | 10,000 to 25,000 | | [W.W. Grainger](https://enrich.chat/company/w-w-grainger/) | Retail | 25,000 to 50,000 | ## Do larger companies use Confirmit (Forsta) more? For each size range, the column shows the share of listed organizations where Confirmit (Forsta) was detected. **Figure: Confirmit (Forsta) by company size.** Six columns, one per size range from 2,000 to over 100,000 employees, showing the share of organizations where Confirmit (Forsta) was detected: 2-5K 0%, 5-10K 0%, 10-25K 0%, 25-50K 1%, 50-100K 0%, 100K+ 1%. *Share of listed organizations in each size range where Confirmit (Forsta) was detected.* ## What tools go with Confirmit (Forsta)? Among the organizations that use Confirmit (Forsta), these tools stand out: each is detected more often alongside Confirmit (Forsta) than across all the organizations listed. The tick on each bar marks that wider average. **Figure: Tools that stand out among Confirmit (Forsta) users.** Bars for the share of Confirmit (Forsta) users that also use each tool, with a tick for the share across all listed organizations: Baidu Ads 33% against 3%, Adobe Test&Target 25% against 2%, Bizible (Adobe Marketo Measure) 15% against 1%, Content.ad 15% against 1%, Lever 13% against 1%, WalkMe 13% against 1%, Intershop 12% against 0%, UpSellit 12% against 0%. *Share of organizations using Confirmit (Forsta) where each tool was also detected. The tick marks the share across all listed organizations.* [Baidu Ads](https://enrich.chat/companies-using/baidu-ads/)[Adobe Test&Target](https://enrich.chat/companies-using/adobe-testandtarget/)[Bizible (Adobe Marketo Measure)](https://enrich.chat/companies-using/bizible/)[Content.ad](https://enrich.chat/companies-using/content-ad/)[Lever](https://enrich.chat/companies-using/lever/)[WalkMe](https://enrich.chat/companies-using/walkme/)[Intershop](https://enrich.chat/companies-using/intershop/)[UpSellit](https://enrich.chat/companies-using/upsellit/) ## How do you reach the people who run Confirmit (Forsta)? The tool tells you what a company already runs; the people to talk to are usually customer support and customer experience leaders. Pick an account from the table, then ask your AI agent for them. ```text Use www.enrich.chat to find the customer support and customer experience leaders at [company], with titles and verified work emails ``` Check any other company with the free [tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/), or find a company's [email format](https://enrich.chat/tools/email-format-finder/). ## Frequently asked questions ### What companies use Confirmit (Forsta)? Organizations where Confirmit (Forsta) was detected include Accenture, FedEx, Intesa Sanpaolo, McKinsey & Company and Manulife. The page lists a selection of larger ones with links to their profiles. ### Which industries use Confirmit (Forsta) most? Confirmit (Forsta) is used across a range of industries. ### How is Confirmit (Forsta) usage detected? From public signals: code and tags on a company's website, the HTTP headers its servers send, and DNS records. A detected tool shows it was seen, not what the company pays for it. ### Who should I contact at a company that uses Confirmit (Forsta)? Usually customer support and customer experience leaders. Ask your AI agent to use www.enrich.chat to find people in those roles at the account, with verified work emails. ## Try this prompt Find the people who run Confirmit (Forsta) ```text Use www.enrich.chat to find the customer support and customer experience leaders at [company], with titles and verified work emails ``` ## Related - [Companies using a technology](https://enrich.chat/companies-using/) - [Companies using Zendesk](https://enrich.chat/companies-using/zendesk/) - [Companies using Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/) - [Companies using Qualtrics](https://enrich.chat/companies-using/qualtrics/) - [Companies using Intercom](https://enrich.chat/companies-using/intercom/) - [Companies using Salesforce Service Cloud](https://enrich.chat/companies-using/salesforce-service-cloud/) - [Companies using Freshdesk](https://enrich.chat/companies-using/freshdesk/) - [Companies using LiveChat](https://enrich.chat/companies-using/livechat/) - [Companies using LivePerson Monitor](https://enrich.chat/companies-using/liveperson-monitor/) - [Tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/)