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# Software and technology services companies using Freshdesk

Freshdesk detected at 4% of the software and technology services companies listed here. Who they are, what else they run and how to reach the people behind it.

By Enrich.chat Editorial. Updated October 21, 2026.

**Short answer:** Freshdesk was detected at 4% of the software and technology services companies listed on this site, including Flipkart, Hikvision, LexisNexis, Kantar and Nielsen Holdings. Below are who they are, the other tools they run and how big they are.

## Which software and technology services companies use Freshdesk?

Freshdesk was detected at 4% of the software and technology services companies listed on this site. They include Flipkart, Hikvision, LexisNexis, Kantar and Nielsen Holdings. The table lists a selection of larger ones in alphabetical order; names link to company profiles.

| Company | Size | Tools detected |
| --- | --- | --- |
| Bahwan CyberTek | 2,000 to 5,000 | 17 |
| CloudFactory | 2,000 to 5,000 | 54 |
| Encora | 5,000 to 10,000 | 17 |
| Episource | 10,000 to 25,000 | 22 |
| [Flipkart](https://enrich.chat/company/flipkart/) | 50,000 to 100,000 | 14 |
| Freshworks | 5,000 to 10,000 | 78 |
| Genesys | 5,000 to 10,000 | 78 |
| [GFT Technologies](https://enrich.chat/company/gft-technologies/) | 10,000 to 25,000 | 40 |
| [Hikvision](https://enrich.chat/company/hikvision/) | 50,000 to 100,000 | 8 |
| Infogain | 5,000 to 10,000 | 33 |
| [Insight](https://enrich.chat/company/insight/) | 10,000 to 25,000 | 36 |
| [Kantar](https://enrich.chat/company/kantar/) | 25,000 to 50,000 | 51 |
| [KPIT](https://enrich.chat/company/kpit/) | 10,000 to 25,000 | 29 |
| [LexisNexis](https://enrich.chat/company/lexisnexis/) | 25,000 to 50,000 | 85 |
| [Meesho](https://enrich.chat/company/meesho/) | 10,000 to 25,000 | 42 |
| [NetApp](https://enrich.chat/company/netapp/) | 10,000 to 25,000 | 70 |
| [Nielsen Holdings](https://enrich.chat/company/nielsen-holdings/) | 25,000 to 50,000 | 71 |
| Nutanix | 5,000 to 10,000 | 74 |
| Nykaa | 5,000 to 10,000 | 43 |
| OPEN | 2,000 to 5,000 | 20 |
| Perspecta | 2,000 to 5,000 | 15 |
| [PhonePe](https://enrich.chat/company/phonepe/) | 10,000 to 25,000 | 31 |
| Razorpay | 2,000 to 5,000 | 63 |
| Restaurant365 | 2,000 to 5,000 | 51 |
| SCC | 5,000 to 10,000 | 84 |
| [Talabat](https://enrich.chat/company/talabat/) | 10,000 to 25,000 | 49 |
| [Times Internet](https://enrich.chat/company/times-internet/) | 10,000 to 25,000 | 39 |
| Trend Micro Incorporated | 5,000 to 10,000 | 112 |
| Visma | 5,000 to 10,000 | 70 |
| Yemeksepeti | 2,000 to 5,000 | 15 |

## What else do software and technology services companies that use Freshdesk run?

These tools stand out among them: each is detected more often here than across all the organizations listed. The tick on each bar marks that wider average.

**Figure: Tools found with Freshdesk at software and technology services companies.** Bars for the share of software and technology services companies using Freshdesk where each other tool was also detected: Statuspage 31%, ON24 22%, Python 18%, GitHub Pages 16%, Greenhouse 13%, Demandbase 11%, SharePoint 11%, Taboola Newsroom 11%.

*Share of software and technology services companies using Freshdesk where each other tool was also detected. The tick marks the share across all listed organizations.*

## How big are software and technology services companies that use Freshdesk?

The columns show how these software and technology services companies spread across six size ranges.

**Figure: Size of software and technology services companies using Freshdesk.** Six columns for the share of software and technology services companies using Freshdesk in each size range from 2,000 to over 100,000 employees: 2-5K 49%, 5-10K 20%, 10-25K 20%, 25-50K 7%, 50-100K 4%, 100K+ 0%.

*Share of software and technology services companies using Freshdesk in each size range.*

## More from Information technology and services and Freshdesk

Other tools in information technology and services:

[Google Tag Manager](https://enrich.chat/companies-using/google-tag-manager/information-technology-and-services/)[Microsoft 365](https://enrich.chat/companies-using/microsoft-365/information-technology-and-services/)[Google Analytics](https://enrich.chat/companies-using/google-analytics/information-technology-and-services/)[WordPress (self-hosted)](https://enrich.chat/companies-using/wordpress-org/information-technology-and-services/)[Vimeo](https://enrich.chat/companies-using/vimeo/information-technology-and-services/)[YouTube](https://enrich.chat/companies-using/youtube/information-technology-and-services/)[Microsoft Outlook](https://enrich.chat/companies-using/microsoft-outlook/information-technology-and-services/)[LinkedIn Marketing Solutions](https://enrich.chat/companies-using/linkedin-marketing-solutions/information-technology-and-services/)[Facebook Login](https://enrich.chat/companies-using/facebook-login/information-technology-and-services/)[Facebook Widget](https://enrich.chat/companies-using/facebook-widget/information-technology-and-services/)

Other industries that use Freshdesk:

## How do you reach the people who run Freshdesk at software and technology services companies?

Freshdesk is usually owned by customer support and customer experience leaders. Pick an organization from the table, then ask your AI agent for them.

```text
Use www.enrich.chat to find CTOs, CIOs and heads of engineering at [company], with titles and verified work emails
```

## Frequently asked questions

### Which software and technology services companies use Freshdesk?

Freshdesk was detected at 4% of the software and technology services companies listed here, including Flipkart, Hikvision, LexisNexis, Kantar and Nielsen Holdings.

### What else do software and technology services companies that use Freshdesk run?

They most often also run Statuspage, ON24, Python and GitHub Pages.

### How is Freshdesk detected?

From public signals: code and tags on a company's website, HTTP headers and DNS records. A detected tool shows it was seen, not what the company pays for it.

### Who should I contact?

Usually customer support and customer experience leaders for the tool, and CTOs, CIOs and heads of engineering for the buying decision. Ask your AI agent to use www.enrich.chat to find them with verified work emails.

## Try this prompt

Find the people who run Freshdesk

```text
Use www.enrich.chat to find CTOs, CIOs and heads of engineering at [company], with titles and verified work emails
```

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