> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/companies-using/livechat/ # Companies using LiveChat LiveChat is a customer service tool that lets businesses chat in real time with website visitors. Here are the organizations where it was detected, where it is most common and how to reach the people who run it. By Enrich.chat Editorial. Updated October 21, 2026. **Short answer:** Organizations that use LiveChat include Siemens, Peugeot, BASF, Maersk and LG Electronics U.S.A.. LiveChat is in the customer support and chat category; below are the industries where it is most common, how adoption changes with size and the tools found alongside it. ## What is LiveChat? LiveChat is a customer service tool that lets businesses chat in real time with website visitors. It sits in the customer support and chat category and is usually owned by customer support and customer experience leaders. ## Which companies use LiveChat? Organizations where LiveChat was detected include Siemens, Peugeot, BASF, Maersk and LG Electronics U.S.A.. The table lists a selection of larger ones in alphabetical order; names link to company profiles. | Company | Industry | Size | | --- | --- | --- | | [ABC Supply](https://enrich.chat/company/abc-supply/) | Building materials | 10,000 to 25,000 | | [BASF](https://enrich.chat/company/basf/) | Chemicals | 100,000+ | | [BJC HealthCare](https://enrich.chat/company/bjc-healthcare/) | Hospitals and health care | 25,000 to 50,000 | | [Bosch Rexroth](https://enrich.chat/company/bosch-rexroth/) | Machinery | 25,000 to 50,000 | | [CHI](https://enrich.chat/company/chi/) | Hospitals and health care | 10,000 to 25,000 | | [City of Houston](https://enrich.chat/company/city-of-houston/) | Government administration | 10,000 to 25,000 | | [Crown Equipment](https://enrich.chat/company/crown-equipment/) | Transportation, trucking and railroad | 10,000 to 25,000 | | [Duke University](https://enrich.chat/company/duke-university/) | Higher education | 25,000 to 50,000 | | [GLS](https://enrich.chat/company/gls/) | Logistics and supply chain | 10,000 to 25,000 | | [Hexaware Technologies](https://enrich.chat/company/hexaware-technologies/) | Information technology and services | 25,000 to 50,000 | | [Icahn School of Medicine at Mount Sinai](https://enrich.chat/company/icahn-school-of-medicine-at-mount-sinai/) | Hospitals and health care | 25,000 to 50,000 | | [Ingram Micro](https://enrich.chat/company/ingram-micro/) | Information technology and services | 25,000 to 50,000 | | [Iveco Group](https://enrich.chat/company/iveco-group/) | Automotive | 10,000 to 25,000 | | [LG Electronics U.S.A.](https://enrich.chat/company/lg-electronics-u-s-a/) | Electrical and electronic manufacturing | 50,000 to 100,000 | | [Maersk](https://enrich.chat/company/maersk/) | Logistics and supply chain | 100,000+ | | [Peugeot](https://enrich.chat/company/peugeot/) | Automotive | 100,000+ | | [Programmed](https://enrich.chat/company/programmed/) | Facilities services | 25,000 to 50,000 | | [PUMA Group](https://enrich.chat/company/puma-group/) | Retail | 10,000 to 25,000 | | [Ryder](https://enrich.chat/company/ryder/) | Logistics and supply chain | 25,000 to 50,000 | | [Siemens](https://enrich.chat/company/siemens/) | Machinery | 100,000+ | | [Siemens Healthineers](https://enrich.chat/company/siemens-healthineers/) | Hospitals and health care | 50,000 to 100,000 | | [State of Arkansas](https://enrich.chat/company/state-of-arkansas/) | Government administration | 50,000 to 100,000 | | [Stryker](https://enrich.chat/company/stryker/) | Medical devices | 50,000 to 100,000 | | [Syneos Health](https://enrich.chat/company/syneos-health/) | Research | 25,000 to 50,000 | | [Tektronix](https://enrich.chat/company/tektronix/) | Electrical and electronic manufacturing | 10,000 to 25,000 | | [TIM Brasil](https://enrich.chat/company/tim-brasil/) | Telecommunications | 10,000 to 25,000 | | [TP-Link](https://enrich.chat/company/tp-link/) | Electrical and electronic manufacturing | 25,000 to 50,000 | | [United States Courts](https://enrich.chat/company/united-states-courts/) | Government administration | 25,000 to 50,000 | | [University of Pittsburgh](https://enrich.chat/company/university-of-pittsburgh/) | Higher education | 25,000 to 50,000 | | [University of Toronto](https://enrich.chat/company/university-of-toronto/) | Higher education | 25,000 to 50,000 | ## Which industries use LiveChat most? The bars show, for each industry, the share of listed organizations where LiveChat was detected. **Figure: Where LiveChat shows up most often.** Bars for the share of organizations in each of 7 industries where LiveChat was detected, from Higher education at 9% down to Hospitals and health care at 1%. *Share of listed organizations in each industry where LiveChat was detected.* ## Do larger companies use LiveChat more? For each size range, the column shows the share of listed organizations where LiveChat was detected. **Figure: LiveChat by company size.** Six columns, one per size range from 2,000 to over 100,000 employees, showing the share of organizations where LiveChat was detected: 2-5K 2%, 5-10K 2%, 10-25K 2%, 25-50K 2%, 50-100K 1%, 100K+ 1%. *Share of listed organizations in each size range where LiveChat was detected.* ## What tools go with LiveChat? Among the organizations that use LiveChat, these tools stand out: each is detected more often alongside LiveChat than across all the organizations listed. The tick on each bar marks that wider average. **Figure: Tools that stand out among LiveChat users.** Bars for the share of LiveChat users that also use each tool, with a tick for the share across all listed organizations: Visual Website Optimizer (VWO) 26% against 5%, FullStory 21% against 4%, AdRoll 17% against 3%, Formstack 14% against 3%, Mouseflow 14% against 3%, GoToWebinar 12% against 2%, IBM WebSphere 11% against 2%, Heap Analytics 11% against 2%. *Share of organizations using LiveChat where each tool was also detected. The tick marks the share across all listed organizations.* [Visual Website Optimizer (VWO)](https://enrich.chat/companies-using/visual-website-optimizer/)[FullStory](https://enrich.chat/companies-using/fullstory/)[AdRoll](https://enrich.chat/companies-using/adroll/)[Formstack](https://enrich.chat/companies-using/formstack/)[Mouseflow](https://enrich.chat/companies-using/mouseflow/)[GoToWebinar](https://enrich.chat/companies-using/gotowebinar/)[IBM WebSphere](https://enrich.chat/companies-using/ibm-websphere/)[Heap Analytics](https://enrich.chat/companies-using/heap-analytics/) ## LiveChat by industry Open an industry to see the organizations in it that use LiveChat. [Higher education](https://enrich.chat/companies-using/livechat/higher-education/) ## How do you reach the people who run LiveChat? The tool tells you what a company already runs; the people to talk to are usually customer support and customer experience leaders. Pick an account from the table, then ask your AI agent for them. ```text Use www.enrich.chat to find the customer support and customer experience leaders at [company], with titles and verified work emails ``` Check any other company with the free [tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/), or find a company's [email format](https://enrich.chat/tools/email-format-finder/). ## Frequently asked questions ### What companies use LiveChat? Organizations where LiveChat was detected include Siemens, Peugeot, BASF, Maersk and LG Electronics U.S.A.. The page lists a selection of larger ones with links to their profiles. ### Which industries use LiveChat most? LiveChat shows up most often in higher education, machinery and real estate. ### How is LiveChat usage detected? From public signals: code and tags on a company's website, the HTTP headers its servers send, and DNS records. A detected tool shows it was seen, not what the company pays for it. ### Who should I contact at a company that uses LiveChat? Usually customer support and customer experience leaders. Ask your AI agent to use www.enrich.chat to find people in those roles at the account, with verified work emails. ## Try this prompt Find the people who run LiveChat ```text Use www.enrich.chat to find the customer support and customer experience leaders at [company], with titles and verified work emails ``` ## Related - [Companies using a technology](https://enrich.chat/companies-using/) - [Companies using Zendesk](https://enrich.chat/companies-using/zendesk/) - [Companies using Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/) - [Companies using Qualtrics](https://enrich.chat/companies-using/qualtrics/) - [Companies using Intercom](https://enrich.chat/companies-using/intercom/) - [Companies using Salesforce Service Cloud](https://enrich.chat/companies-using/salesforce-service-cloud/) - [Companies using Freshdesk](https://enrich.chat/companies-using/freshdesk/) - [Companies using LivePerson Monitor](https://enrich.chat/companies-using/liveperson-monitor/) - [Companies using Drift](https://enrich.chat/companies-using/drift/) - [Tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/)