> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/companies-using/liveperson-monitor/ # Companies using LivePerson Monitor LivePerson Monitor is the visitor tracking tag of LivePerson used to power live chat and proactive engagement. Here are the organizations where it was detected, where it is most common and how to reach the people who run it. By Enrich.chat Editorial. Updated October 21, 2026. **Short answer:** Organizations that use LivePerson Monitor include Home Depot, Samsung Electronics, Halifax, Empower and J.P. Morgan. LivePerson Monitor is in the customer support and chat category; below are the industries where it is most common, how adoption changes with size and the tools found alongside it. ## What is LivePerson Monitor? LivePerson Monitor is the visitor tracking tag of LivePerson used to power live chat and proactive engagement. It sits in the customer support and chat category and is usually owned by customer support and customer experience leaders. ## Which companies use LivePerson Monitor? Organizations where LivePerson Monitor was detected include Home Depot, Samsung Electronics, Halifax, Empower and J.P. Morgan. The table lists a selection of larger ones in alphabetical order; names link to company profiles. | Company | Industry | Size | | --- | --- | --- | | [American Express](https://enrich.chat/company/american-express/) | Financial services | 50,000 to 100,000 | | [AUDI](https://enrich.chat/company/audi/) | Automotive | 50,000 to 100,000 | | [Burberry](https://enrich.chat/company/burberry/) | Luxury goods and jewelry | 50,000 to 100,000 | | [Canadian Tire](https://enrich.chat/company/canadian-tire/) | Retail | 50,000 to 100,000 | | [DB Schenker](https://enrich.chat/company/db-schenker/) | Logistics and supply chain | 50,000 to 100,000 | | [Dell Technologies](https://enrich.chat/company/dell-technologies/) | Computer hardware | 100,000+ | | [DSV - Global Transport and Logistics](https://enrich.chat/company/dsv-global-transport-and-logistics/) | Transportation, trucking and railroad | 50,000 to 100,000 | | [Empower](https://enrich.chat/company/empower/) | Financial services | 100,000+ | | [Ford Motor](https://enrich.chat/company/ford-motor/) | Automotive | 100,000+ | | [General Electric](https://enrich.chat/company/general-electric/) | Machinery | 100,000+ | | [Halifax](https://enrich.chat/company/halifax/) | Banking | 100,000+ | | [Home Depot](https://enrich.chat/company/home-depot/) | Retail | 100,000+ | | [IQVIA Holdings](https://enrich.chat/company/iqvia-holdings/) | Hospitals and health care | 50,000 to 100,000 | | [J.P. Morgan](https://enrich.chat/company/j-p-morgan/) | Financial services | 100,000+ | | [Lloyds Banking Group](https://enrich.chat/company/lloyds-banking-group/) | Financial services | 50,000 to 100,000 | | [Marks and Spencer](https://enrich.chat/company/marks-and-spencer/) | Retail | 50,000 to 100,000 | | [Microsoft](https://enrich.chat/company/microsoft/) | Information technology and services | 100,000+ | | [MUFG](https://enrich.chat/company/mufg/) | Financial services | 100,000+ | | [NatWest Group](https://enrich.chat/company/natwest-group/) | Banking | 50,000 to 100,000 | | [Optum](https://enrich.chat/company/optum/) | Hospitals and health care | 50,000 to 100,000 | | [Parker Hannifin](https://enrich.chat/company/parker-hannifin/) | Machinery | 50,000 to 100,000 | | [RBC](https://enrich.chat/company/rbc/) | Banking | 50,000 to 100,000 | | [Royal Caribbean International](https://enrich.chat/company/royal-caribbean-international/) | Leisure, travel and tourism | 100,000+ | | [Samsung Electronics](https://enrich.chat/company/samsung-electronics/) | Electrical and electronic manufacturing | 100,000+ | | [Santander](https://enrich.chat/company/santander/) | Banking | 100,000+ | | [Sherwin Williams](https://enrich.chat/company/sherwin-williams/) | Chemicals | 50,000 to 100,000 | | [Silversea Cruises](https://enrich.chat/company/silversea-cruises/) | Leisure, travel and tourism | 100,000+ | | [T-Mobile USA](https://enrich.chat/company/t-mobile-usa/) | Telecommunications | 50,000 to 100,000 | | [The AA](https://enrich.chat/company/the-aa/) | Automotive | 100,000+ | | [Verizon](https://enrich.chat/company/verizon/) | Information technology and services | 100,000+ | ## Which industries use LivePerson Monitor most? The bars show, for each industry, the share of listed organizations where LivePerson Monitor was detected. **Figure: Where LivePerson Monitor shows up most often.** Bars for the share of organizations in each of 8 industries where LivePerson Monitor was detected, from Leisure, travel and tourism at 11% down to Automotive at 3%. *Share of listed organizations in each industry where LivePerson Monitor was detected.* ## Do larger companies use LivePerson Monitor more? For each size range, the column shows the share of listed organizations where LivePerson Monitor was detected. **Figure: LivePerson Monitor by company size.** Six columns, one per size range from 2,000 to over 100,000 employees, showing the share of organizations where LivePerson Monitor was detected: 2-5K 1%, 5-10K 2%, 10-25K 3%, 25-50K 3%, 50-100K 5%, 100K+ 5%. *Share of listed organizations in each size range where LivePerson Monitor was detected.* ## What tools go with LivePerson Monitor? Among the organizations that use LivePerson Monitor, these tools stand out: each is detected more often alongside LivePerson Monitor than across all the organizations listed. The tick on each bar marks that wider average. **Figure: Tools that stand out among LivePerson Monitor users.** Bars for the share of LivePerson Monitor users that also use each tool, with a tick for the share across all listed organizations: Adobe Analytics (Omniture) 37% against 6%, Tealium 29% against 4%, Adobe Experience Manager (CQ) 22% against 4%, AppDynamics 16% against 2%, Adobe Test&Target 15% against 2%, Pingdom 14% against 2%, Bazaarvoice 13% against 1%, IBM WebSphere 11% against 2%. *Share of organizations using LivePerson Monitor where each tool was also detected. The tick marks the share across all listed organizations.* [Adobe Analytics (Omniture)](https://enrich.chat/companies-using/omniture/)[Tealium](https://enrich.chat/companies-using/tealium/)[Adobe Experience Manager (CQ)](https://enrich.chat/companies-using/adobe-cq/)[AppDynamics](https://enrich.chat/companies-using/appdynamics/)[Adobe Test&Target](https://enrich.chat/companies-using/adobe-testandtarget/)[Pingdom](https://enrich.chat/companies-using/pingdom/)[Bazaarvoice](https://enrich.chat/companies-using/bazaarvoice/)[IBM WebSphere](https://enrich.chat/companies-using/ibm-websphere/) ## How do you reach the people who run LivePerson Monitor? The tool tells you what a company already runs; the people to talk to are usually customer support and customer experience leaders. Pick an account from the table, then ask your AI agent for them. ```text Use www.enrich.chat to find the customer support and customer experience leaders at [company], with titles and verified work emails ``` Check any other company with the free [tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/), or find a company's [email format](https://enrich.chat/tools/email-format-finder/). ## Frequently asked questions ### What companies use LivePerson Monitor? Organizations where LivePerson Monitor was detected include Home Depot, Samsung Electronics, Halifax, Empower and J.P. Morgan. The page lists a selection of larger ones with links to their profiles. ### Which industries use LivePerson Monitor most? LivePerson Monitor shows up most often in leisure, travel and tourism, telecommunications and higher education. ### How is LivePerson Monitor usage detected? From public signals: code and tags on a company's website, the HTTP headers its servers send, and DNS records. A detected tool shows it was seen, not what the company pays for it. ### Who should I contact at a company that uses LivePerson Monitor? Usually customer support and customer experience leaders. Ask your AI agent to use www.enrich.chat to find people in those roles at the account, with verified work emails. ## Try this prompt Find the people who run LivePerson Monitor ```text Use www.enrich.chat to find the customer support and customer experience leaders at [company], with titles and verified work emails ``` ## Related - [Companies using a technology](https://enrich.chat/companies-using/) - [Companies using Zendesk](https://enrich.chat/companies-using/zendesk/) - [Companies using Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/) - [Companies using Qualtrics](https://enrich.chat/companies-using/qualtrics/) - [Companies using Intercom](https://enrich.chat/companies-using/intercom/) - [Companies using Salesforce Service Cloud](https://enrich.chat/companies-using/salesforce-service-cloud/) - [Companies using Freshdesk](https://enrich.chat/companies-using/freshdesk/) - [Companies using LiveChat](https://enrich.chat/companies-using/livechat/) - [Companies using Drift](https://enrich.chat/companies-using/drift/) - [Tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/)