> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/companies-using/qualtrics/ # Companies using Qualtrics Qualtrics is an experience management platform for running surveys and gathering customer, employee and market feedback. Here are the organizations where it was detected, where it is most common and how to reach the people who run it. By Enrich.chat Editorial. Updated October 21, 2026. **Short answer:** Organizations that use Qualtrics include Amazon, Accenture, Home Depot, Starbucks and UnitedHealth Group. Qualtrics is in the customer support and chat category; below are the industries where it is most common, how adoption changes with size and the tools found alongside it. ## What is Qualtrics? Qualtrics is an experience management platform for running surveys and gathering customer, employee and market feedback. It sits in the customer support and chat category and is usually owned by customer support and customer experience leaders. ## Which companies use Qualtrics? Organizations where Qualtrics was detected include Amazon, Accenture, Home Depot, Starbucks and UnitedHealth Group. The table lists a selection of larger ones in alphabetical order; names link to company profiles. | Company | Industry | Size | | --- | --- | --- | | [Accenture](https://enrich.chat/company/accenture/) | Management consulting | 100,000+ | | [Amazon](https://enrich.chat/company/amazon/) | Information technology and services | 100,000+ | | [Aramark](https://enrich.chat/company/aramark/) | Hospitality | 100,000+ | | [Deutsche Telekom](https://enrich.chat/company/deutsche-telekom/) | Telecommunications | 100,000+ | | [Empower](https://enrich.chat/company/empower/) | Financial services | 100,000+ | | [Fiverr](https://enrich.chat/company/fiverr/) | Information technology and services | 100,000+ | | [Ford Motor](https://enrich.chat/company/ford-motor/) | Automotive | 100,000+ | | [General Electric](https://enrich.chat/company/general-electric/) | Machinery | 100,000+ | | [Google](https://enrich.chat/company/google/) | Information technology and services | 100,000+ | | [Halifax](https://enrich.chat/company/halifax/) | Banking | 100,000+ | | [Hilton Austin](https://enrich.chat/company/hilton-austin/) | Hospitality | 100,000+ | | [Home Depot](https://enrich.chat/company/home-depot/) | Retail | 100,000+ | | [J.P. Morgan](https://enrich.chat/company/j-p-morgan/) | Financial services | 100,000+ | | [Jabil](https://enrich.chat/company/jabil/) | Electrical and electronic manufacturing | 100,000+ | | [Kaiser Permanente](https://enrich.chat/company/kaiser-permanente/) | Hospitals and health care | 100,000+ | | [Lockheed Martin](https://enrich.chat/company/lockheed-martin/) | Defense and space | 100,000+ | | [Mahindra Group](https://enrich.chat/company/mahindra-group/) | Executive office | 100,000+ | | [Mars](https://enrich.chat/company/mars/) | Mechanical or industrial engineering | 100,000+ | | [Mercedes-Benz](https://enrich.chat/company/mercedes-benz/) | Automotive | 100,000+ | | [Microsoft](https://enrich.chat/company/microsoft/) | Information technology and services | 100,000+ | | [Providence Health & Services](https://enrich.chat/company/providence-health-and-services/) | Hospitals and health care | 100,000+ | | [PwC](https://enrich.chat/company/pwc/) | Professional training and coaching | 100,000+ | | [Royal Mail](https://enrich.chat/company/royal-mail/) | Package and freight delivery | 100,000+ | | [Starbucks](https://enrich.chat/company/starbucks/) | Retail | 100,000+ | | [TESLA](https://enrich.chat/company/tesla/) | Automotive | 100,000+ | | [The Boeing](https://enrich.chat/company/the-boeing/) | Aviation and aerospace | 100,000+ | | [UnitedHealth Group](https://enrich.chat/company/unitedhealth-group/) | Hospitals and health care | 100,000+ | | [Vodafone](https://enrich.chat/company/vodafone/) | Telecommunications | 100,000+ | | [Walgreens](https://enrich.chat/company/walgreens/) | Health, wellness and fitness | 100,000+ | | [ZF Group](https://enrich.chat/company/zf-group/) | Automotive | 100,000+ | ## Which industries use Qualtrics most? The bars show, for each industry, the share of listed organizations where Qualtrics was detected. **Figure: Where Qualtrics shows up most often.** Bars for the share of organizations in each of 8 industries where Qualtrics was detected, from Higher education at 19% down to Utilities at 11%. *Share of listed organizations in each industry where Qualtrics was detected.* ## Do larger companies use Qualtrics more? For each size range, the column shows the share of listed organizations where Qualtrics was detected. **Figure: Qualtrics by company size.** Six columns, one per size range from 2,000 to over 100,000 employees, showing the share of organizations where Qualtrics was detected: 2-5K 4%, 5-10K 7%, 10-25K 10%, 25-50K 12%, 50-100K 16%, 100K+ 12%. *Share of listed organizations in each size range where Qualtrics was detected.* ## What tools go with Qualtrics? Among the organizations that use Qualtrics, these tools stand out: each is detected more often alongside Qualtrics than across all the organizations listed. The tick on each bar marks that wider average. **Figure: Tools that stand out among Qualtrics users.** Bars for the share of Qualtrics users that also use each tool, with a tick for the share across all listed organizations: Optimizely 21% against 4%, FullStory 18% against 4%, Intercom 14% against 3%, Formstack 14% against 3%, Mouseflow 13% against 3%, Adobe Test&Target 12% against 2%, Pingdom 12% against 2%, Heap Analytics 10% against 2%. *Share of organizations using Qualtrics where each tool was also detected. The tick marks the share across all listed organizations.* [Optimizely](https://enrich.chat/companies-using/optimizely/)[FullStory](https://enrich.chat/companies-using/fullstory/)[Intercom](https://enrich.chat/companies-using/intercom/)[Formstack](https://enrich.chat/companies-using/formstack/)[Mouseflow](https://enrich.chat/companies-using/mouseflow/)[Adobe Test&Target](https://enrich.chat/companies-using/adobe-testandtarget/)[Pingdom](https://enrich.chat/companies-using/pingdom/)[Heap Analytics](https://enrich.chat/companies-using/heap-analytics/) ## Qualtrics by industry Open an industry to see the organizations in it that use Qualtrics. [Higher education](https://enrich.chat/companies-using/qualtrics/higher-education/)[Information technology and services](https://enrich.chat/companies-using/qualtrics/information-technology-and-services/)[Financial services](https://enrich.chat/companies-using/qualtrics/financial-services/)[Insurance](https://enrich.chat/companies-using/qualtrics/insurance/)[Hospitals and health care](https://enrich.chat/companies-using/qualtrics/hospitals-and-health-care/)[Retail](https://enrich.chat/companies-using/qualtrics/retail/)[Telecommunications](https://enrich.chat/companies-using/qualtrics/telecommunications/) ## How do you reach the people who run Qualtrics? The tool tells you what a company already runs; the people to talk to are usually customer support and customer experience leaders. Pick an account from the table, then ask your AI agent for them. ```text Use www.enrich.chat to find the customer support and customer experience leaders at [company], with titles and verified work emails ``` Check any other company with the free [tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/), or find a company's [email format](https://enrich.chat/tools/email-format-finder/). ## Frequently asked questions ### What companies use Qualtrics? Organizations where Qualtrics was detected include Amazon, Accenture, Home Depot, Starbucks and UnitedHealth Group. The page lists a selection of larger ones with links to their profiles. ### Which industries use Qualtrics most? Qualtrics shows up most often in higher education, insurance and publishing. ### How is Qualtrics usage detected? From public signals: code and tags on a company's website, the HTTP headers its servers send, and DNS records. A detected tool shows it was seen, not what the company pays for it. ### Who should I contact at a company that uses Qualtrics? Usually customer support and customer experience leaders. Ask your AI agent to use www.enrich.chat to find people in those roles at the account, with verified work emails. ## Try this prompt Find the people who run Qualtrics ```text Use www.enrich.chat to find the customer support and customer experience leaders at [company], with titles and verified work emails ``` ## Related - [Companies using a technology](https://enrich.chat/companies-using/) - [Companies using Zendesk](https://enrich.chat/companies-using/zendesk/) - [Companies using Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/) - [Companies using Intercom](https://enrich.chat/companies-using/intercom/) - [Companies using Salesforce Service Cloud](https://enrich.chat/companies-using/salesforce-service-cloud/) - [Companies using Freshdesk](https://enrich.chat/companies-using/freshdesk/) - [Companies using LiveChat](https://enrich.chat/companies-using/livechat/) - [Companies using LivePerson Monitor](https://enrich.chat/companies-using/liveperson-monitor/) - [Companies using Drift](https://enrich.chat/companies-using/drift/) - [Tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/)