> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/companies-using/salesforce-live-agent/higher-education/ # Colleges and universities using Salesforce Live Agent Salesforce Live Agent detected at 15% of the colleges and universities listed here. Who they are, what else they run and how to reach the people behind it. By Enrich.chat Editorial. Updated October 21, 2026. **Short answer:** Salesforce Live Agent was detected at 15% of the colleges and universities listed on this site, including University of California, Emory University, Duke University, University of Pittsburgh and University of Toronto. Below are who they are, the other tools they run and how big they are. ## Which colleges and universities use Salesforce Live Agent? Salesforce Live Agent was detected at 15% of the colleges and universities listed on this site. They include University of California, Emory University, Duke University, University of Pittsburgh and University of Toronto. The table lists a selection of larger ones in alphabetical order; names link to company profiles. | Company | Size | Tools detected | | --- | --- | --- | | [Colorado State University](https://enrich.chat/company/colorado-state-university/) | 10,000 to 25,000 | 69 | | [Cornell University](https://enrich.chat/company/cornell-university/) | 10,000 to 25,000 | 145 | | [DeVry University](https://enrich.chat/company/devry-university/) | 10,000 to 25,000 | 45 | | [Duke University](https://enrich.chat/company/duke-university/) | 25,000 to 50,000 | 122 | | [Emory University](https://enrich.chat/company/emory-university/) | 50,000 to 100,000 | 128 | | Georgetown University | 10,000 to 25,000 | 123 | | [Iowa State University](https://enrich.chat/company/iowa-state-university/) | 10,000 to 25,000 | 63 | | Ivy Tech Community College | 5,000 to 10,000 | 55 | | Ohio University | 5,000 to 10,000 | 51 | | [Purdue University](https://enrich.chat/company/purdue-university/) | 25,000 to 50,000 | 108 | | Queen's Mining Society | 10,000 to 25,000 | 113 | | [RMIT University](https://enrich.chat/company/rmit-university/) | 10,000 to 25,000 | 83 | | Syracuse University | 5,000 to 10,000 | 97 | | [The University of Texas at Dallas](https://enrich.chat/company/the-university-of-texas-at-dallas/) | 10,000 to 25,000 | 19 | | Tufts University | 10,000 to 25,000 | 129 | | [UAB - The University of Alabama at Birmingham](https://enrich.chat/company/uab-the-university-of-alabama-at-birmingham/) | 25,000 to 50,000 | 76 | | [University of Arizona](https://enrich.chat/company/university-of-arizona/) | 10,000 to 25,000 | 105 | | [University of Birmingham](https://enrich.chat/company/university-of-birmingham/) | 10,000 to 25,000 | 77 | | [University of Bristol](https://enrich.chat/company/university-of-bristol/) | 10,000 to 25,000 | 37 | | [University of California](https://enrich.chat/company/university-of-california/) | 100,000+ | 40 | | [University of Colorado Boulder](https://enrich.chat/company/university-of-colorado-boulder/) | 10,000 to 25,000 | 76 | | [University of Glasgow](https://enrich.chat/company/university-of-glasgow/) | 10,000 to 25,000 | 35 | | University of Helsinki | 10,000 to 25,000 | 47 | | [University of Leeds](https://enrich.chat/company/university-of-leeds/) | 10,000 to 25,000 | 54 | | [University of Miami](https://enrich.chat/company/university-of-miami/) | 10,000 to 25,000 | 28 | | University of North Carolina at Charlotte | 5,000 to 10,000 | 61 | | [University of Pittsburgh](https://enrich.chat/company/university-of-pittsburgh/) | 25,000 to 50,000 | 84 | | [University of Toronto](https://enrich.chat/company/university-of-toronto/) | 25,000 to 50,000 | 141 | | [University of Virginia](https://enrich.chat/company/university-of-virginia/) | 10,000 to 25,000 | 109 | | [UNSW](https://enrich.chat/company/unsw/) | 10,000 to 25,000 | 103 | ## What else do colleges and universities that use Salesforce Live Agent run? These tools stand out among them: each is detected more often here than across all the organizations listed. The tick on each bar marks that wider average. **Figure: Tools found with Salesforce Live Agent at colleges and universities.** Bars for the share of colleges and universities using Salesforce Live Agent where each other tool was also detected: Formstack 25%, Pingdom 23%, Heap Analytics 19%, comScore 18%, Emma 17%, FormAssembly 17%, LiveChat 17%, Userlike 14%. *Share of colleges and universities using Salesforce Live Agent where each other tool was also detected. The tick marks the share across all listed organizations.* ## How big are colleges and universities that use Salesforce Live Agent? The columns show how these colleges and universities spread across six size ranges. **Figure: Size of colleges and universities using Salesforce Live Agent.** Six columns for the share of colleges and universities using Salesforce Live Agent in each size range from 2,000 to over 100,000 employees: 2-5K 50%, 5-10K 26%, 10-25K 17%, 25-50K 5%, 50-100K 1%, 100K+ 1%. *Share of colleges and universities using Salesforce Live Agent in each size range.* ## More from Higher education and Salesforce Live Agent Other tools in higher education: [Google Tag Manager](https://enrich.chat/companies-using/google-tag-manager/higher-education/)[Google Analytics](https://enrich.chat/companies-using/google-analytics/higher-education/)[YouTube](https://enrich.chat/companies-using/youtube/higher-education/)[WordPress (self-hosted)](https://enrich.chat/companies-using/wordpress-org/higher-education/)[Facebook Login](https://enrich.chat/companies-using/facebook-login/higher-education/)[Facebook Widget](https://enrich.chat/companies-using/facebook-widget/higher-education/)[Facebook Custom Audiences](https://enrich.chat/companies-using/facebook-custom-audiences/higher-education/)[Vimeo](https://enrich.chat/companies-using/vimeo/higher-education/)[Microsoft Outlook](https://enrich.chat/companies-using/microsoft-outlook/higher-education/)[DoubleClick](https://enrich.chat/companies-using/doubleclick/higher-education/) Other industries that use Salesforce Live Agent: [Information technology and services](https://enrich.chat/companies-using/salesforce-live-agent/information-technology-and-services/)[Retail](https://enrich.chat/companies-using/salesforce-live-agent/retail/)[Financial services](https://enrich.chat/companies-using/salesforce-live-agent/financial-services/)[Government administration](https://enrich.chat/companies-using/salesforce-live-agent/government-administration/) ## How do you reach the people who run Salesforce Live Agent at colleges and universities? Salesforce Live Agent is usually owned by customer support and customer experience leaders. Pick an organization from the table, then ask your AI agent for them. ```text Use www.enrich.chat to find CIOs, provosts and enrollment leaders at [company], with titles and verified work emails ``` ## Frequently asked questions ### Which colleges and universities use Salesforce Live Agent? Salesforce Live Agent was detected at 15% of the colleges and universities listed here, including University of California, Emory University, Duke University, University of Pittsburgh and University of Toronto. ### What else do colleges and universities that use Salesforce Live Agent run? They most often also run Formstack, Pingdom, Heap Analytics and comScore. ### How is Salesforce Live Agent detected? From public signals: code and tags on a company's website, HTTP headers and DNS records. A detected tool shows it was seen, not what the company pays for it. ### Who should I contact? Usually customer support and customer experience leaders for the tool, and CIOs, provosts and enrollment leaders for the buying decision. Ask your AI agent to use www.enrich.chat to find them with verified work emails. ## Try this prompt Find the people who run Salesforce Live Agent ```text Use www.enrich.chat to find CIOs, provosts and enrollment leaders at [company], with titles and verified work emails ``` ## Related - [Companies using a technology](https://enrich.chat/companies-using/) - [Colleges and universities using Google Tag Manager](https://enrich.chat/companies-using/google-tag-manager/higher-education/) - [Colleges and universities using Google Analytics](https://enrich.chat/companies-using/google-analytics/higher-education/) - [Colleges and universities using YouTube](https://enrich.chat/companies-using/youtube/higher-education/) - [Colleges and universities using WordPress (self-hosted)](https://enrich.chat/companies-using/wordpress-org/higher-education/) - [Software and technology services companies using Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/information-technology-and-services/) - [Retailers using Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/retail/) - [Financial services firms using Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/financial-services/) - [Government agencies using Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/government-administration/) - [Tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/)