> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/companies-using/salesforce-live-agent/retail/ # Retailers using Salesforce Live Agent Salesforce Live Agent detected at 11% of the retailers listed here. Who they are, what else they run and how to reach the people behind it. By Enrich.chat Editorial. Updated October 21, 2026. **Short answer:** Salesforce Live Agent was detected at 11% of the retailers listed on this site, including Home Depot, Starbucks, Lidl in Germany, Woolworths Supermarkets and Aldi Süd. Below are who they are, the other tools they run and how big they are. ## Which retailers use Salesforce Live Agent? Salesforce Live Agent was detected at 11% of the retailers listed on this site. They include Home Depot, Starbucks, Lidl in Germany, Woolworths Supermarkets and Aldi Süd. The table lists a selection of larger ones in alphabetical order; names link to company profiles. | Company | Size | Tools detected | | --- | --- | --- | | [Advance Auto Parts](https://enrich.chat/company/advance-auto-parts/) | 50,000 to 100,000 | 56 | | [Aldi Süd](https://enrich.chat/company/aldi-s-d/) | 100,000+ | 63 | | [Coles Group](https://enrich.chat/company/coles-group/) | 100,000+ | 52 | | [Conad](https://enrich.chat/company/conad/) | 50,000 to 100,000 | 38 | | [Coppel](https://enrich.chat/company/coppel/) | 25,000 to 50,000 | 54 | | [Drogasil](https://enrich.chat/company/drogasil/) | 25,000 to 50,000 | 45 | | [Falabella](https://enrich.chat/company/falabella/) | 10,000 to 25,000 | 65 | | [Hallmark](https://enrich.chat/company/hallmark/) | 25,000 to 50,000 | 66 | | [Home Depot](https://enrich.chat/company/home-depot/) | 100,000+ | 32 | | [Hy-Vee](https://enrich.chat/company/hy-vee/) | 50,000 to 100,000 | 32 | | [Kwik Trip](https://enrich.chat/company/kwik-trip/) | 25,000 to 50,000 | 38 | | [Lidl GB](https://enrich.chat/company/lidl-gb/) | 25,000 to 50,000 | 24 | | [Lidl in Germany](https://enrich.chat/company/lidl-in-germany/) | 100,000+ | 50 | | [Lidl Polska](https://enrich.chat/company/lidl-polska/) | 25,000 to 50,000 | 37 | | [Lululemon](https://enrich.chat/company/lululemon/) | 25,000 to 50,000 | 24 | | [Michaels Stores](https://enrich.chat/company/michaels-stores/) | 25,000 to 50,000 | 73 | | [Petco Health and Wellness](https://enrich.chat/company/petco-health-and-wellness/) | 25,000 to 50,000 | 11 | | [Pilot Flying J](https://enrich.chat/company/pilot-flying-j/) | 25,000 to 50,000 | 38 | | [Primark](https://enrich.chat/company/primark/) | 50,000 to 100,000 | 44 | | [Raley's](https://enrich.chat/company/raleys/) | 10,000 to 25,000 | 47 | | [Rite Aid](https://enrich.chat/company/rite-aid/) | 50,000 to 100,000 | 55 | | [RONA](https://enrich.chat/company/rona/) | 50,000 to 100,000 | 40 | | [Sally Beauty](https://enrich.chat/company/sally-beauty/) | 25,000 to 50,000 | 51 | | [Sobeys](https://enrich.chat/company/sobeys/) | 100,000+ | 40 | | [Starbucks](https://enrich.chat/company/starbucks/) | 100,000+ | 71 | | [The Gap](https://enrich.chat/company/the-gap/) | 50,000 to 100,000 | 71 | | [Victoria’s Secret & Co.](https://enrich.chat/company/victoria-s-secret-and/) | 25,000 to 50,000 | 57 | | [W.W. Grainger](https://enrich.chat/company/w-w-grainger/) | 25,000 to 50,000 | 64 | | [Walmart Canada](https://enrich.chat/company/walmart-canada/) | 50,000 to 100,000 | 64 | | [Woolworths Supermarkets](https://enrich.chat/company/woolworths-supermarkets/) | 100,000+ | 70 | ## What else do retailers that use Salesforce Live Agent run? These tools stand out among them: each is detected more often here than across all the organizations listed. The tick on each bar marks that wider average. **Figure: Tools found with Salesforce Live Agent at retailers.** Bars for the share of retailers using Salesforce Live Agent where each other tool was also detected: Demandware Analytics 30%, Demandware 29%, Salesforce Commerce Cloud 28%, igodigital (Salesforce) 25%, Apple Pay 21%, Bloomreach 14%, PowerReviews 12%, Monetate 10%. *Share of retailers using Salesforce Live Agent where each other tool was also detected. The tick marks the share across all listed organizations.* ## How big are retailers that use Salesforce Live Agent? The columns show how these retailers spread across six size ranges. **Figure: Size of retailers using Salesforce Live Agent.** Six columns for the share of retailers using Salesforce Live Agent in each size range from 2,000 to over 100,000 employees: 2-5K 33%, 5-10K 13%, 10-25K 27%, 25-50K 12%, 50-100K 8%, 100K+ 7%. *Share of retailers using Salesforce Live Agent in each size range.* ## More from Retail and Salesforce Live Agent Other tools in retail: [Google Tag Manager](https://enrich.chat/companies-using/google-tag-manager/retail/)[Google Analytics](https://enrich.chat/companies-using/google-analytics/retail/)[Facebook Login](https://enrich.chat/companies-using/facebook-login/retail/)[Microsoft 365](https://enrich.chat/companies-using/microsoft-365/retail/)[Facebook Widget](https://enrich.chat/companies-using/facebook-widget/retail/)[Facebook Custom Audiences](https://enrich.chat/companies-using/facebook-custom-audiences/retail/)[Microsoft Outlook](https://enrich.chat/companies-using/microsoft-outlook/retail/)[Vimeo](https://enrich.chat/companies-using/vimeo/retail/)[DoubleClick](https://enrich.chat/companies-using/doubleclick/retail/)[Google Dynamic Remarketing](https://enrich.chat/companies-using/google-dynamic-remarketing/retail/) Other industries that use Salesforce Live Agent: [Information technology and services](https://enrich.chat/companies-using/salesforce-live-agent/information-technology-and-services/)[Higher education](https://enrich.chat/companies-using/salesforce-live-agent/higher-education/)[Financial services](https://enrich.chat/companies-using/salesforce-live-agent/financial-services/)[Government administration](https://enrich.chat/companies-using/salesforce-live-agent/government-administration/) ## How do you reach the people who run Salesforce Live Agent at retailers? Salesforce Live Agent is usually owned by customer support and customer experience leaders. Pick an organization from the table, then ask your AI agent for them. ```text Use www.enrich.chat to find chief merchandising officers, ecommerce heads and CIOs at [company], with titles and verified work emails ``` ## Frequently asked questions ### Which retailers use Salesforce Live Agent? Salesforce Live Agent was detected at 11% of the retailers listed here, including Home Depot, Starbucks, Lidl in Germany, Woolworths Supermarkets and Aldi Süd. ### What else do retailers that use Salesforce Live Agent run? They most often also run Demandware Analytics, Demandware, Salesforce Commerce Cloud and igodigital (Salesforce). ### How is Salesforce Live Agent detected? From public signals: code and tags on a company's website, HTTP headers and DNS records. A detected tool shows it was seen, not what the company pays for it. ### Who should I contact? Usually customer support and customer experience leaders for the tool, and chief merchandising officers, ecommerce heads and CIOs for the buying decision. Ask your AI agent to use www.enrich.chat to find them with verified work emails. ## Try this prompt Find the people who run Salesforce Live Agent ```text Use www.enrich.chat to find chief merchandising officers, ecommerce heads and CIOs at [company], with titles and verified work emails ``` ## Related - [Companies using a technology](https://enrich.chat/companies-using/) - [Retailers using Google Tag Manager](https://enrich.chat/companies-using/google-tag-manager/retail/) - [Retailers using Google Analytics](https://enrich.chat/companies-using/google-analytics/retail/) - [Retailers using Facebook Login](https://enrich.chat/companies-using/facebook-login/retail/) - [Retailers using Microsoft 365](https://enrich.chat/companies-using/microsoft-365/retail/) - [Software and technology services companies using Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/information-technology-and-services/) - [Colleges and universities using Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/higher-education/) - [Financial services firms using Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/financial-services/) - [Government agencies using Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/government-administration/) - [Tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/)