> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/companies-using/userzoom/

# Companies using UserZoom

UserZoom is a user experience research platform for testing websites and apps with real participants. Here are the organizations where it was detected, where it is most common and how to reach the people who run it.

By Enrich.chat Editorial. Updated October 21, 2026.

**Short answer:** Organizations that use UserZoom include J.P. Morgan, Kaiser Permanente, Hilton Austin, Ascension and Ford Motor. UserZoom is in the analytics and tracking category; below are the industries where it is most common, how adoption changes with size and the tools found alongside it.

## What is UserZoom?

UserZoom is a user experience research platform for testing websites and apps with real participants. It sits in the analytics and tracking category and is usually owned by product and growth leaders.

## Which companies use UserZoom?

Organizations where UserZoom was detected include J.P. Morgan, Kaiser Permanente, Hilton Austin, Ascension and Ford Motor. The table lists a selection of larger ones in alphabetical order; names link to company profiles.

| Company | Industry | Size |
| --- | --- | --- |
| [ANZ](https://enrich.chat/company/anz/) | Banking | 50,000 to 100,000 |
| [Ascension](https://enrich.chat/company/ascension/) | Hospitals and health care | 100,000+ |
| [Best Buy](https://enrich.chat/company/best-buy/) | Retail | 50,000 to 100,000 |
| British Gas | Utilities | 10,000 to 25,000 |
| Compassion International | Nonprofit organization management | 5,000 to 10,000 |
| [Elsevier](https://enrich.chat/company/elsevier/) | Information technology and services | 10,000 to 25,000 |
| [Equifax](https://enrich.chat/company/equifax/) | Financial services | 10,000 to 25,000 |
| [Ford Motor](https://enrich.chat/company/ford-motor/) | Automotive | 100,000+ |
| [Fox](https://enrich.chat/company/fox/) | Media production | 10,000 to 25,000 |
| [HealthPartners](https://enrich.chat/company/healthpartners/) | Hospitals and health care | 25,000 to 50,000 |
| [Hertfordshire County Council](https://enrich.chat/company/hertfordshire-county-council/) | Government administration | 10,000 to 25,000 |
| [Hilton Austin](https://enrich.chat/company/hilton-austin/) | Hospitality | 100,000+ |
| [Hy-Vee](https://enrich.chat/company/hy-vee/) | Retail | 50,000 to 100,000 |
| Illumina | Research | 5,000 to 10,000 |
| [J.P. Morgan](https://enrich.chat/company/j-p-morgan/) | Financial services | 100,000+ |
| [Kaiser Permanente](https://enrich.chat/company/kaiser-permanente/) | Hospitals and health care | 100,000+ |
| [Labcorp](https://enrich.chat/company/labcorp/) | Hospitals and health care | 25,000 to 50,000 |
| [Marks and Spencer](https://enrich.chat/company/marks-and-spencer/) | Retail | 50,000 to 100,000 |
| [Mayo Clinic](https://enrich.chat/company/mayo-clinic/) | Hospitals and health care | 50,000 to 100,000 |
| [McKesson](https://enrich.chat/company/mckesson/) | Hospitals and health care | 50,000 to 100,000 |
| [Mondi Group](https://enrich.chat/company/mondi-group/) | Packaging and containers | 10,000 to 25,000 |
| National Trust | Nonprofit organization management | 10,000 to 25,000 |
| [NatWest Group](https://enrich.chat/company/natwest-group/) | Banking | 50,000 to 100,000 |
| Planned Parenthood Federation of America | Hospitals and health care | 5,000 to 10,000 |
| [Rent-A-Center](https://enrich.chat/company/rent-a-center/) | Retail | 10,000 to 25,000 |
| Scholastic | Publishing | 5,000 to 10,000 |
| [the LEGO Group](https://enrich.chat/company/the-lego-group/) | Mechanical or industrial engineering | 25,000 to 50,000 |
| Universidad Tecmilenio | Higher education | 5,000 to 10,000 |
| Washington Employment Security Department | Government administration | 5,000 to 10,000 |
| [Zebra Technologies](https://enrich.chat/company/zebra-technologies/) | Information technology and services | 10,000 to 25,000 |

## Do larger companies use UserZoom more?

For each size range, the column shows the share of listed organizations where UserZoom was detected.

**Figure: UserZoom by company size.** Six columns, one per size range from 2,000 to over 100,000 employees, showing the share of organizations where UserZoom was detected: 2-5K 0%, 5-10K 0%, 10-25K 0%, 25-50K 0%, 50-100K 2%, 100K+ 2%.

*Share of listed organizations in each size range where UserZoom was detected.*

## What tools go with UserZoom?

Among the organizations that use UserZoom, these tools stand out: each is detected more often alongside UserZoom than across all the organizations listed. The tick on each bar marks that wider average.

**Figure: Tools that stand out among UserZoom users.** Bars for the share of UserZoom users that also use each tool, with a tick for the share across all listed organizations: Bounce Exchange (Wunderkind) 15% against 1%, Sojern 15% against 1%, Atlas (Facebook) 10% against 0%, Evergage (Salesforce Interaction Studio) 10% against 0%, Inspectlet 10% against 0%, Nielsen NetRatings 10% against 0%, Tribal Fusion 10% against 1%, UpSellit 10% against 0%.

*Share of organizations using UserZoom where each tool was also detected. The tick marks the share across all listed organizations.*

[Bounce Exchange (Wunderkind)](https://enrich.chat/companies-using/bounceexchange/)[Sojern](https://enrich.chat/companies-using/sojern/)[Atlas (Facebook)](https://enrich.chat/companies-using/atlas-by-facebook/)[Evergage (Salesforce Interaction Studio)](https://enrich.chat/companies-using/evergage/)[Inspectlet](https://enrich.chat/companies-using/inspectlet/)[Nielsen NetRatings](https://enrich.chat/companies-using/nielsen-netratings/)[Tribal Fusion](https://enrich.chat/companies-using/tribalfusion/)[UpSellit](https://enrich.chat/companies-using/upsellit/)

## How do you reach the people who run UserZoom?

The tool tells you what a company already runs; the people to talk to are usually product and growth leaders. Pick an account from the table, then ask your AI agent for them.

```text
Use www.enrich.chat to find the product and growth leaders at [company], with titles and verified work emails
```

Check any other company with the free [tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/), or find a company's [email format](https://enrich.chat/tools/email-format-finder/).

## Frequently asked questions

### What companies use UserZoom?

Organizations where UserZoom was detected include J.P. Morgan, Kaiser Permanente, Hilton Austin, Ascension and Ford Motor. The page lists a selection of larger ones with links to their profiles.

### Which industries use UserZoom most?

UserZoom is used across a range of industries.

### How is UserZoom usage detected?

From public signals: code and tags on a company's website, the HTTP headers its servers send, and DNS records. A detected tool shows it was seen, not what the company pays for it.

### Who should I contact at a company that uses UserZoom?

Usually product and growth leaders. Ask your AI agent to use www.enrich.chat to find people in those roles at the account, with verified work emails.

## Try this prompt

Find the people who run UserZoom

```text
Use www.enrich.chat to find the product and growth leaders at [company], with titles and verified work emails
```

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