> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/companies-using/walkme/

# Companies using WalkMe

WalkMe is a digital adoption platform that adds in app guidance and walkthroughs to websites and software. Here are the organizations where it was detected, where it is most common and how to reach the people who run it.

By Enrich.chat Editorial. Updated October 21, 2026.

**Short answer:** Organizations that use WalkMe include Walmart, Accenture, Siemens, Empower and J.P. Morgan. WalkMe is in the customer support and chat category; below are the industries where it is most common, how adoption changes with size and the tools found alongside it.

## What is WalkMe?

WalkMe is a digital adoption platform that adds in app guidance and walkthroughs to websites and software. It sits in the customer support and chat category and is usually owned by IT and digital transformation leaders.

## Which companies use WalkMe?

Organizations where WalkMe was detected include Walmart, Accenture, Siemens, Empower and J.P. Morgan. The table lists a selection of larger ones in alphabetical order; names link to company profiles.

| Company | Industry | Size |
| --- | --- | --- |
| [Accenture](https://enrich.chat/company/accenture/) | Management consulting | 100,000+ |
| [Alstom](https://enrich.chat/company/alstom/) | Transportation, trucking and railroad | 50,000 to 100,000 |
| [CEVA Logistics](https://enrich.chat/company/ceva-logistics/) | Logistics and supply chain | 100,000+ |
| [Cma Cgm](https://enrich.chat/company/cma-cgm/) | Logistics and supply chain | 100,000+ |
| [Coles Group](https://enrich.chat/company/coles-group/) | Retail | 100,000+ |
| [Comcast](https://enrich.chat/company/comcast/) | Telecommunications | 50,000 to 100,000 |
| [Credit Suisse](https://enrich.chat/company/credit-suisse/) | Banking | 50,000 to 100,000 |
| [Empower](https://enrich.chat/company/empower/) | Financial services | 100,000+ |
| [Honeywell International](https://enrich.chat/company/honeywell-international/) | Electrical and electronic manufacturing | 100,000+ |
| [Intesa Sanpaolo](https://enrich.chat/company/intesa-sanpaolo/) | Banking | 50,000 to 100,000 |
| [J.P. Morgan](https://enrich.chat/company/j-p-morgan/) | Financial services | 100,000+ |
| [John Deere](https://enrich.chat/company/john-deere/) | Machinery | 50,000 to 100,000 |
| [Kuehne+Nagel](https://enrich.chat/company/kuehne-nagel/) | Logistics and supply chain | 50,000 to 100,000 |
| [Lumen Technologies](https://enrich.chat/company/lumen-technologies/) | Telecommunications | 50,000 to 100,000 |
| [RBC](https://enrich.chat/company/rbc/) | Banking | 50,000 to 100,000 |
| [RBC Wealth Management](https://enrich.chat/company/rbc-wealth-management/) | Financial services | 50,000 to 100,000 |
| [Roche](https://enrich.chat/company/roche/) | Research | 100,000+ |
| [Royal Mail](https://enrich.chat/company/royal-mail/) | Package and freight delivery | 100,000+ |
| [Scotiabank](https://enrich.chat/company/scotiabank/) | Banking | 50,000 to 100,000 |
| [Shell](https://enrich.chat/company/shell/) | Oil and energy | 100,000+ |
| [Siemens](https://enrich.chat/company/siemens/) | Machinery | 100,000+ |
| [Siemens Healthineers](https://enrich.chat/company/siemens-healthineers/) | Hospitals and health care | 50,000 to 100,000 |
| [Spectrum](https://enrich.chat/company/spectrum/) | Telecommunications | 50,000 to 100,000 |
| [State of Arkansas](https://enrich.chat/company/state-of-arkansas/) | Government administration | 50,000 to 100,000 |
| [T-Mobile USA](https://enrich.chat/company/t-mobile-usa/) | Telecommunications | 50,000 to 100,000 |
| [Thales](https://enrich.chat/company/thales/) | Information technology and services | 50,000 to 100,000 |
| [TotalEnergies](https://enrich.chat/company/totalenergies/) | Oil and energy | 100,000+ |
| [Walmart](https://enrich.chat/company/walmart/) | Retail | 100,000+ |
| [Walmart Canada](https://enrich.chat/company/walmart-canada/) | Retail | 50,000 to 100,000 |
| [Woolworths Group](https://enrich.chat/company/woolworths-group/) | Retail | 100,000+ |

## Which industries use WalkMe most?

The bars show, for each industry, the share of listed organizations where WalkMe was detected.

**Figure: Where WalkMe shows up most often.** Bars for the share of organizations in each of 7 industries where WalkMe was detected, from Information technology and services at 3% down to Retail at 1%.

*Share of listed organizations in each industry where WalkMe was detected.*

## Do larger companies use WalkMe more?

For each size range, the column shows the share of listed organizations where WalkMe was detected.

**Figure: WalkMe by company size.** Six columns, one per size range from 2,000 to over 100,000 employees, showing the share of organizations where WalkMe was detected: 2-5K 1%, 5-10K 1%, 10-25K 1%, 25-50K 2%, 50-100K 4%, 100K+ 5%.

*Share of listed organizations in each size range where WalkMe was detected.*

## What tools go with WalkMe?

Among the organizations that use WalkMe, these tools stand out: each is detected more often alongside WalkMe than across all the organizations listed. The tick on each bar marks that wider average.

**Figure: Tools that stand out among WalkMe users.** Bars for the share of WalkMe users that also use each tool, with a tick for the share across all listed organizations: ON24 27% against 4%, Webex 20% against 3%, Demandbase 20% against 2%, GoToWebinar 19% against 2%, Adobe Test&Target 15% against 2%, DocuSign 12% against 1%, Drift 12% against 1%, Bizible (Adobe Marketo Measure) 11% against 1%.

*Share of organizations using WalkMe where each tool was also detected. The tick marks the share across all listed organizations.*

[ON24](https://enrich.chat/companies-using/on24/)[Webex](https://enrich.chat/companies-using/webex/)[Demandbase](https://enrich.chat/companies-using/demandbase/)[GoToWebinar](https://enrich.chat/companies-using/gotowebinar/)[Adobe Test&Target](https://enrich.chat/companies-using/adobe-testandtarget/)[DocuSign](https://enrich.chat/companies-using/docusign/)[Drift](https://enrich.chat/companies-using/drift/)[Bizible (Adobe Marketo Measure)](https://enrich.chat/companies-using/bizible/)

## WalkMe by industry

Open an industry to see the organizations in it that use WalkMe.

[Information technology and services](https://enrich.chat/companies-using/walkme/information-technology-and-services/)

## How do you reach the people who run WalkMe?

The tool tells you what a company already runs; the people to talk to are usually IT and digital transformation leaders. Pick an account from the table, then ask your AI agent for them.

```text
Use www.enrich.chat to find the IT and digital transformation leaders at [company], with titles and verified work emails
```

Check any other company with the free [tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/), or find a company's [email format](https://enrich.chat/tools/email-format-finder/).

## Frequently asked questions

### What companies use WalkMe?

Organizations where WalkMe was detected include Walmart, Accenture, Siemens, Empower and J.P. Morgan. The page lists a selection of larger ones with links to their profiles.

### Which industries use WalkMe most?

WalkMe shows up most often in information technology and services, telecommunications and government administration.

### How is WalkMe usage detected?

From public signals: code and tags on a company's website, the HTTP headers its servers send, and DNS records. A detected tool shows it was seen, not what the company pays for it.

### Who should I contact at a company that uses WalkMe?

Usually IT and digital transformation leaders. Ask your AI agent to use www.enrich.chat to find people in those roles at the account, with verified work emails.

## Try this prompt

Find the people who run WalkMe

```text
Use www.enrich.chat to find the IT and digital transformation leaders at [company], with titles and verified work emails
```

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