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# Financial services firms using Zendesk

Zendesk detected at 12% of the financial services firms listed here. Who they are, what else they run and how to reach the people behind it.

By Enrich.chat Editorial. Updated October 21, 2026.

**Short answer:** Zendesk was detected at 12% of the financial services firms listed on this site, including Empower, Citi, UBS, RBC Wealth Management and Lloyds Banking Group. Below are who they are, the other tools they run and how big they are.

## Which financial services firms use Zendesk?

Zendesk was detected at 12% of the financial services firms listed on this site. They include Empower, Citi, UBS, RBC Wealth Management and Lloyds Banking Group. The table lists a selection of larger ones in alphabetical order; names link to company profiles.

| Company | Size | Tools detected |
| --- | --- | --- |
| [Angel One](https://enrich.chat/company/angel-one/) | 10,000 to 25,000 | 45 |
| [BMO](https://enrich.chat/company/bmo/) | 50,000 to 100,000 | 84 |
| BTG Pactual | 5,000 to 10,000 | 71 |
| Cielo | 5,000 to 10,000 | 45 |
| [Citi](https://enrich.chat/company/citi/) | 100,000+ | 33 |
| [Corpay](https://enrich.chat/company/corpay/) | 10,000 to 25,000 | 44 |
| [DNB](https://enrich.chat/company/dnb/) | 10,000 to 25,000 | 27 |
| [Empower](https://enrich.chat/company/empower/) | 100,000+ | 50 |
| [Equifax](https://enrich.chat/company/equifax/) | 10,000 to 25,000 | 56 |
| [Goldman Sachs](https://enrich.chat/company/goldman-sachs/) | 50,000 to 100,000 | 45 |
| [Lloyds Banking Group](https://enrich.chat/company/lloyds-banking-group/) | 50,000 to 100,000 | 33 |
| [Massachusetts Mutual Life Insurance](https://enrich.chat/company/massachusetts-mutual-life-insurance/) | 10,000 to 25,000 | 54 |
| [Morningstar](https://enrich.chat/company/morningstar/) | 10,000 to 25,000 | 87 |
| [New York Life](https://enrich.chat/company/new-york-life/) | 25,000 to 50,000 | 61 |
| [Northwestern Mutual](https://enrich.chat/company/northwestern-mutual/) | 25,000 to 50,000 | 51 |
| [Nubank](https://enrich.chat/company/nubank/) | 10,000 to 25,000 | 40 |
| [Old Mutual](https://enrich.chat/company/old-mutual/) | 10,000 to 25,000 | 23 |
| [Principal Financial Group](https://enrich.chat/company/principal-financial-group/) | 10,000 to 25,000 | 58 |
| [Pru Life UK](https://enrich.chat/company/pru-life-uk/) | 10,000 to 25,000 | 27 |
| [RBC Wealth Management](https://enrich.chat/company/rbc-wealth-management/) | 50,000 to 100,000 | 72 |
| [Revolut](https://enrich.chat/company/revolut/) | 10,000 to 25,000 | 29 |
| [S&P Global](https://enrich.chat/company/sandp-global/) | 25,000 to 50,000 | 127 |
| [SONAE](https://enrich.chat/company/sonae/) | 10,000 to 25,000 | 21 |
| [Standard Bank South Africa](https://enrich.chat/company/standard-bank-south-africa/) | 50,000 to 100,000 | 57 |
| TMF Group | 10,000 to 25,000 | 14 |
| [UBS](https://enrich.chat/company/ubs/) | 100,000+ | 25 |
| [USAA](https://enrich.chat/company/usaa/) | 25,000 to 50,000 | 35 |
| [Worldline](https://enrich.chat/company/worldline/) | 10,000 to 25,000 | 49 |
| Worldpay | 10,000 to 25,000 | 17 |
| [WTW](https://enrich.chat/company/wtw/) | 50,000 to 100,000 | 40 |

## What else do financial services firms that use Zendesk run?

These tools stand out among them: each is detected more often here than across all the organizations listed. The tick on each bar marks that wider average.

**Figure: Tools found with Zendesk at financial services firms.** Bars for the share of financial services firms using Zendesk where each other tool was also detected: MongoDB 27%, Statuspage 20%, Segment 16%, Mixpanel 14%, ON24 14%, Datadog 12%, Heap Analytics 12%, Greenhouse 11%.

*Share of financial services firms using Zendesk where each other tool was also detected. The tick marks the share across all listed organizations.*

## How big are financial services firms that use Zendesk?

The columns show how these financial services firms spread across six size ranges.

**Figure: Size of financial services firms using Zendesk.** Six columns for the share of financial services firms using Zendesk in each size range from 2,000 to over 100,000 employees: 2-5K 49%, 5-10K 17%, 10-25K 18%, 25-50K 5%, 50-100K 7%, 100K+ 4%.

*Share of financial services firms using Zendesk in each size range.*

## More from Financial services and Zendesk

Other tools in financial services:

[Google Tag Manager](https://enrich.chat/companies-using/google-tag-manager/financial-services/)[Microsoft 365](https://enrich.chat/companies-using/microsoft-365/financial-services/)[Google Analytics](https://enrich.chat/companies-using/google-analytics/financial-services/)[Facebook Login](https://enrich.chat/companies-using/facebook-login/financial-services/)[Facebook Widget](https://enrich.chat/companies-using/facebook-widget/financial-services/)[Facebook Custom Audiences](https://enrich.chat/companies-using/facebook-custom-audiences/financial-services/)[Microsoft Outlook](https://enrich.chat/companies-using/microsoft-outlook/financial-services/)[Vimeo](https://enrich.chat/companies-using/vimeo/financial-services/)[DoubleClick](https://enrich.chat/companies-using/doubleclick/financial-services/)[WordPress (self-hosted)](https://enrich.chat/companies-using/wordpress-org/financial-services/)

Other industries that use Zendesk:

[Information technology and services](https://enrich.chat/companies-using/zendesk/information-technology-and-services/)[Retail](https://enrich.chat/companies-using/zendesk/retail/)[Higher education](https://enrich.chat/companies-using/zendesk/higher-education/)[Hospitals and health care](https://enrich.chat/companies-using/zendesk/hospitals-and-health-care/)[Government administration](https://enrich.chat/companies-using/zendesk/government-administration/)[Machinery](https://enrich.chat/companies-using/zendesk/machinery/)[Telecommunications](https://enrich.chat/companies-using/zendesk/telecommunications/)[Health, wellness and fitness](https://enrich.chat/companies-using/zendesk/health-wellness-and-fitness/)[Food and beverages](https://enrich.chat/companies-using/zendesk/food-and-beverages/)

## How do you reach the people who run Zendesk at financial services firms?

Zendesk is usually owned by customer support and customer experience leaders. Pick an organization from the table, then ask your AI agent for them.

```text
Use www.enrich.chat to find CFOs, CIOs and heads of digital banking at [company], with titles and verified work emails
```

## Frequently asked questions

### Which financial services firms use Zendesk?

Zendesk was detected at 12% of the financial services firms listed here, including Empower, Citi, UBS, RBC Wealth Management and Lloyds Banking Group.

### What else do financial services firms that use Zendesk run?

They most often also run MongoDB, Statuspage, Segment and Mixpanel.

### How is Zendesk detected?

From public signals: code and tags on a company's website, HTTP headers and DNS records. A detected tool shows it was seen, not what the company pays for it.

### Who should I contact?

Usually customer support and customer experience leaders for the tool, and CFOs, CIOs and heads of digital banking for the buying decision. Ask your AI agent to use www.enrich.chat to find them with verified work emails.

## Try this prompt

Find the people who run Zendesk

```text
Use www.enrich.chat to find CFOs, CIOs and heads of digital banking at [company], with titles and verified work emails
```

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- [Companies using a technology](https://enrich.chat/companies-using/)
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- [Financial services firms using Microsoft 365](https://enrich.chat/companies-using/microsoft-365/financial-services/)
- [Financial services firms using Google Analytics](https://enrich.chat/companies-using/google-analytics/financial-services/)
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- [Software and technology services companies using Zendesk](https://enrich.chat/companies-using/zendesk/information-technology-and-services/)
- [Retailers using Zendesk](https://enrich.chat/companies-using/zendesk/retail/)
- [Colleges and universities using Zendesk](https://enrich.chat/companies-using/zendesk/higher-education/)
- [Hospitals and health systems using Zendesk](https://enrich.chat/companies-using/zendesk/hospitals-and-health-care/)
- [Tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/)
