> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/companies-using/zendesk/higher-education/ # Colleges and universities using Zendesk Zendesk detected at 11% of the colleges and universities listed here. Who they are, what else they run and how to reach the people behind it. By Enrich.chat Editorial. Updated October 21, 2026. **Short answer:** Zendesk was detected at 11% of the colleges and universities listed on this site, including Emory University, University of Wisconsin-Madison, Harvard University, Apollo Education Group and University of Nebraska System. Below are who they are, the other tools they run and how big they are. ## Which colleges and universities use Zendesk? Zendesk was detected at 11% of the colleges and universities listed on this site. They include Emory University, University of Wisconsin-Madison, Harvard University, Apollo Education Group and University of Nebraska System. The table lists a selection of larger ones in alphabetical order; names link to company profiles. | Company | Size | Tools detected | | --- | --- | --- | | [Apollo Education Group](https://enrich.chat/company/apollo-education-group/) | 25,000 to 50,000 | 6 | | Cardiff University / Prifysgol Caerdydd | 5,000 to 10,000 | 50 | | [Deakin University](https://enrich.chat/company/deakin-university/) | 10,000 to 25,000 | 86 | | Duoc UC | 5,000 to 10,000 | 38 | | [Emory University](https://enrich.chat/company/emory-university/) | 50,000 to 100,000 | 128 | | Full Sail University | 5,000 to 10,000 | 18 | | [Harvard University](https://enrich.chat/company/harvard-university/) | 25,000 to 50,000 | 193 | | Kennesaw State University | 5,000 to 10,000 | 68 | | Maastricht University | 5,000 to 10,000 | 46 | | Northern Arizona University | 5,000 to 10,000 | 53 | | [Northwestern University](https://enrich.chat/company/northwestern-university/) | 10,000 to 25,000 | 159 | | Nottingham Trent University | 5,000 to 10,000 | 102 | | Queen's Mining Society | 10,000 to 25,000 | 113 | | [RMIT University](https://enrich.chat/company/rmit-university/) | 10,000 to 25,000 | 83 | | Seneca Polytechnic | 5,000 to 10,000 | 67 | | Strategic Education | 10,000 to 25,000 | 16 | | Tulane University | 5,000 to 10,000 | 65 | | Universidad de Los Andes | 5,000 to 10,000 | 61 | | [University of Birmingham](https://enrich.chat/company/university-of-birmingham/) | 10,000 to 25,000 | 77 | | [University of Leeds](https://enrich.chat/company/university-of-leeds/) | 10,000 to 25,000 | 54 | | University of Louisville | 10,000 to 25,000 | 73 | | University of Maryland, Baltimore (UMB) | 5,000 to 10,000 | 63 | | [University of Nebraska System](https://enrich.chat/company/university-of-nebraska-system/) | 10,000 to 25,000 | 39 | | University of Newcastle | 5,000 to 10,000 | 63 | | University of Southampton | 10,000 to 25,000 | 45 | | [University of Sydney](https://enrich.chat/company/university-of-sydney/) | 10,000 to 25,000 | 85 | | [University of Utah](https://enrich.chat/company/university-of-utah/) | 10,000 to 25,000 | 114 | | [University of Wisconsin-Madison](https://enrich.chat/company/university-of-wisconsin-madison/) | 25,000 to 50,000 | 114 | | University of York | 5,000 to 10,000 | 75 | | [Université Paris-Saclay](https://enrich.chat/company/universit-paris-saclay/) | 10,000 to 25,000 | 43 | ## What else do colleges and universities that use Zendesk run? These tools stand out among them: each is detected more often here than across all the organizations listed. The tick on each bar marks that wider average. **Figure: Tools found with Zendesk at colleges and universities.** Bars for the share of colleges and universities using Zendesk where each other tool was also detected: Formstack 26%, Intercom 26%, Pingdom 22%, AB Tasty 19%, Emma 19%, Userlike 15%, GitLab 12%, MemberClicks 11%. *Share of colleges and universities using Zendesk where each other tool was also detected. The tick marks the share across all listed organizations.* ## How big are colleges and universities that use Zendesk? The columns show how these colleges and universities spread across six size ranges. **Figure: Size of colleges and universities using Zendesk.** Six columns for the share of colleges and universities using Zendesk in each size range from 2,000 to over 100,000 employees: 2-5K 48%, 5-10K 31%, 10-25K 16%, 25-50K 4%, 50-100K 1%, 100K+ 0%. *Share of colleges and universities using Zendesk in each size range.* ## More from Higher education and Zendesk Other tools in higher education: [Google Tag Manager](https://enrich.chat/companies-using/google-tag-manager/higher-education/)[Google Analytics](https://enrich.chat/companies-using/google-analytics/higher-education/)[YouTube](https://enrich.chat/companies-using/youtube/higher-education/)[WordPress (self-hosted)](https://enrich.chat/companies-using/wordpress-org/higher-education/)[Facebook Login](https://enrich.chat/companies-using/facebook-login/higher-education/)[Facebook Widget](https://enrich.chat/companies-using/facebook-widget/higher-education/)[Facebook Custom Audiences](https://enrich.chat/companies-using/facebook-custom-audiences/higher-education/)[Vimeo](https://enrich.chat/companies-using/vimeo/higher-education/)[Microsoft Outlook](https://enrich.chat/companies-using/microsoft-outlook/higher-education/)[DoubleClick](https://enrich.chat/companies-using/doubleclick/higher-education/) Other industries that use Zendesk: [Information technology and services](https://enrich.chat/companies-using/zendesk/information-technology-and-services/)[Retail](https://enrich.chat/companies-using/zendesk/retail/)[Financial services](https://enrich.chat/companies-using/zendesk/financial-services/)[Hospitals and health care](https://enrich.chat/companies-using/zendesk/hospitals-and-health-care/)[Government administration](https://enrich.chat/companies-using/zendesk/government-administration/)[Machinery](https://enrich.chat/companies-using/zendesk/machinery/)[Telecommunications](https://enrich.chat/companies-using/zendesk/telecommunications/)[Health, wellness and fitness](https://enrich.chat/companies-using/zendesk/health-wellness-and-fitness/)[Food and beverages](https://enrich.chat/companies-using/zendesk/food-and-beverages/) ## How do you reach the people who run Zendesk at colleges and universities? Zendesk is usually owned by customer support and customer experience leaders. Pick an organization from the table, then ask your AI agent for them. ```text Use www.enrich.chat to find CIOs, provosts and enrollment leaders at [company], with titles and verified work emails ``` ## Frequently asked questions ### Which colleges and universities use Zendesk? Zendesk was detected at 11% of the colleges and universities listed here, including Emory University, University of Wisconsin-Madison, Harvard University, Apollo Education Group and University of Nebraska System. ### What else do colleges and universities that use Zendesk run? They most often also run Formstack, Intercom, Pingdom and AB Tasty. ### How is Zendesk detected? From public signals: code and tags on a company's website, HTTP headers and DNS records. A detected tool shows it was seen, not what the company pays for it. ### Who should I contact? Usually customer support and customer experience leaders for the tool, and CIOs, provosts and enrollment leaders for the buying decision. Ask your AI agent to use www.enrich.chat to find them with verified work emails. ## Try this prompt Find the people who run Zendesk ```text Use www.enrich.chat to find CIOs, provosts and enrollment leaders at [company], with titles and verified work emails ``` ## Related - [Companies using a technology](https://enrich.chat/companies-using/) - [Colleges and universities using Google Tag Manager](https://enrich.chat/companies-using/google-tag-manager/higher-education/) - [Colleges and universities using Google Analytics](https://enrich.chat/companies-using/google-analytics/higher-education/) - [Colleges and universities using YouTube](https://enrich.chat/companies-using/youtube/higher-education/) - [Colleges and universities using WordPress (self-hosted)](https://enrich.chat/companies-using/wordpress-org/higher-education/) - [Software and technology services companies using Zendesk](https://enrich.chat/companies-using/zendesk/information-technology-and-services/) - [Retailers using Zendesk](https://enrich.chat/companies-using/zendesk/retail/) - [Financial services firms using Zendesk](https://enrich.chat/companies-using/zendesk/financial-services/) - [Hospitals and health systems using Zendesk](https://enrich.chat/companies-using/zendesk/hospitals-and-health-care/) - [Tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/)