> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/companies-using/zendesk/retail/ # Retailers using Zendesk Zendesk detected at 19% of the retailers listed here. Who they are, what else they run and how to reach the people behind it. By Enrich.chat Editorial. Updated October 21, 2026. **Short answer:** Zendesk was detected at 19% of the retailers listed on this site, including Home Depot, Starbucks, Lidl in Germany, DFI Retail Group and Auchan Retail. Below are who they are, the other tools they run and how big they are. ## Which retailers use Zendesk? Zendesk was detected at 19% of the retailers listed on this site. They include Home Depot, Starbucks, Lidl in Germany, DFI Retail Group and Auchan Retail. The table lists a selection of larger ones in alphabetical order; names link to company profiles. | Company | Size | Tools detected | | --- | --- | --- | | [Auchan Retail](https://enrich.chat/company/auchan-retail/) | 100,000+ | 15 | | [Bath & Body Works](https://enrich.chat/company/bath-and-body-works/) | 50,000 to 100,000 | 17 | | [Burlington](https://enrich.chat/company/burlington/) | 50,000 to 100,000 | 33 | | [Central Group](https://enrich.chat/company/central-group/) | 50,000 to 100,000 | 12 | | [Coop Danmark](https://enrich.chat/company/coop-danmark/) | 25,000 to 50,000 | 44 | | [Decathlon Sports India](https://enrich.chat/company/decathlon-sports-india/) | 50,000 to 100,000 | 64 | | [DFI Retail Group](https://enrich.chat/company/dfi-retail-group/) | 100,000+ | 19 | | [E.Leclerc](https://enrich.chat/company/e-leclerc/) | 100,000+ | 41 | | [Giant Eagle](https://enrich.chat/company/giant-eagle/) | 25,000 to 50,000 | 47 | | [H&M](https://enrich.chat/company/handm/) | 100,000+ | 31 | | [Home Depot](https://enrich.chat/company/home-depot/) | 100,000+ | 32 | | [Lidl GB](https://enrich.chat/company/lidl-gb/) | 25,000 to 50,000 | 24 | | [Lidl in Germany](https://enrich.chat/company/lidl-in-germany/) | 100,000+ | 50 | | [Lululemon](https://enrich.chat/company/lululemon/) | 25,000 to 50,000 | 24 | | [Magazine Luiza](https://enrich.chat/company/magazine-luiza/) | 25,000 to 50,000 | 40 | | [Menards](https://enrich.chat/company/menards/) | 25,000 to 50,000 | 11 | | [Mercadona](https://enrich.chat/company/mercadona/) | 100,000+ | 21 | | [Netto, Salling Group](https://enrich.chat/company/netto-salling-group/) | 50,000 to 100,000 | 24 | | [Noon](https://enrich.chat/company/noon/) | 25,000 to 50,000 | 48 | | [Nordstrom](https://enrich.chat/company/nordstrom/) | 50,000 to 100,000 | 25 | | [OBI Group Holding](https://enrich.chat/company/obi-group-holding/) | 25,000 to 50,000 | 57 | | [Office Depot](https://enrich.chat/company/office-depot/) | 25,000 to 50,000 | 13 | | [Primark](https://enrich.chat/company/primark/) | 50,000 to 100,000 | 44 | | [PT. Sumber Alfaria Trijaya, Tbk (Alfamart)](https://enrich.chat/company/pt-sumber-alfaria-trijaya-tbk-alfamart/) | 25,000 to 50,000 | 4 | | [Sainsbury's](https://enrich.chat/company/sainsburys/) | 50,000 to 100,000 | 52 | | [SAS Retail Services](https://enrich.chat/company/sas-retail-services/) | 25,000 to 50,000 | 19 | | [Staples](https://enrich.chat/company/staples/) | 50,000 to 100,000 | 119 | | [Starbucks](https://enrich.chat/company/starbucks/) | 100,000+ | 71 | | [The Gap](https://enrich.chat/company/the-gap/) | 50,000 to 100,000 | 71 | | [Woolworths](https://enrich.chat/company/woolworths/) | 25,000 to 50,000 | 23 | ## What else do retailers that use Zendesk run? These tools stand out among them: each is detected more often here than across all the organizations listed. The tick on each bar marks that wider average. **Figure: Tools found with Zendesk at retailers.** Bars for the share of retailers using Zendesk where each other tool was also detected: PayPal 19%, TripleLift 18%, RTB House 17%, OpenX Ad Exchange 12%, Rubicon Project 12%, Demandware Analytics 11%, Taboola Newsroom 11%, Demandware 11%. *Share of retailers using Zendesk where each other tool was also detected. The tick marks the share across all listed organizations.* ## How big are retailers that use Zendesk? The columns show how these retailers spread across six size ranges. **Figure: Size of retailers using Zendesk.** Six columns for the share of retailers using Zendesk in each size range from 2,000 to over 100,000 employees: 2-5K 41%, 5-10K 20%, 10-25K 17%, 25-50K 13%, 50-100K 6%, 100K+ 4%. *Share of retailers using Zendesk in each size range.* ## More from Retail and Zendesk Other tools in retail: [Google Tag Manager](https://enrich.chat/companies-using/google-tag-manager/retail/)[Google Analytics](https://enrich.chat/companies-using/google-analytics/retail/)[Facebook Login](https://enrich.chat/companies-using/facebook-login/retail/)[Microsoft 365](https://enrich.chat/companies-using/microsoft-365/retail/)[Facebook Widget](https://enrich.chat/companies-using/facebook-widget/retail/)[Facebook Custom Audiences](https://enrich.chat/companies-using/facebook-custom-audiences/retail/)[Microsoft Outlook](https://enrich.chat/companies-using/microsoft-outlook/retail/)[Vimeo](https://enrich.chat/companies-using/vimeo/retail/)[DoubleClick](https://enrich.chat/companies-using/doubleclick/retail/)[Google Dynamic Remarketing](https://enrich.chat/companies-using/google-dynamic-remarketing/retail/) Other industries that use Zendesk: [Information technology and services](https://enrich.chat/companies-using/zendesk/information-technology-and-services/)[Financial services](https://enrich.chat/companies-using/zendesk/financial-services/)[Higher education](https://enrich.chat/companies-using/zendesk/higher-education/)[Hospitals and health care](https://enrich.chat/companies-using/zendesk/hospitals-and-health-care/)[Government administration](https://enrich.chat/companies-using/zendesk/government-administration/)[Machinery](https://enrich.chat/companies-using/zendesk/machinery/)[Telecommunications](https://enrich.chat/companies-using/zendesk/telecommunications/)[Health, wellness and fitness](https://enrich.chat/companies-using/zendesk/health-wellness-and-fitness/)[Food and beverages](https://enrich.chat/companies-using/zendesk/food-and-beverages/) ## How do you reach the people who run Zendesk at retailers? Zendesk is usually owned by customer support and customer experience leaders. Pick an organization from the table, then ask your AI agent for them. ```text Use www.enrich.chat to find chief merchandising officers, ecommerce heads and CIOs at [company], with titles and verified work emails ``` ## Frequently asked questions ### Which retailers use Zendesk? Zendesk was detected at 19% of the retailers listed here, including Home Depot, Starbucks, Lidl in Germany, DFI Retail Group and Auchan Retail. ### What else do retailers that use Zendesk run? They most often also run PayPal, TripleLift, RTB House and OpenX Ad Exchange. ### How is Zendesk detected? From public signals: code and tags on a company's website, HTTP headers and DNS records. A detected tool shows it was seen, not what the company pays for it. ### Who should I contact? Usually customer support and customer experience leaders for the tool, and chief merchandising officers, ecommerce heads and CIOs for the buying decision. Ask your AI agent to use www.enrich.chat to find them with verified work emails. ## Try this prompt Find the people who run Zendesk ```text Use www.enrich.chat to find chief merchandising officers, ecommerce heads and CIOs at [company], with titles and verified work emails ``` ## Related - [Companies using a technology](https://enrich.chat/companies-using/) - [Retailers using Google Tag Manager](https://enrich.chat/companies-using/google-tag-manager/retail/) - [Retailers using Google Analytics](https://enrich.chat/companies-using/google-analytics/retail/) - [Retailers using Facebook Login](https://enrich.chat/companies-using/facebook-login/retail/) - [Retailers using Microsoft 365](https://enrich.chat/companies-using/microsoft-365/retail/) - [Software and technology services companies using Zendesk](https://enrich.chat/companies-using/zendesk/information-technology-and-services/) - [Financial services firms using Zendesk](https://enrich.chat/companies-using/zendesk/financial-services/) - [Colleges and universities using Zendesk](https://enrich.chat/companies-using/zendesk/higher-education/) - [Hospitals and health systems using Zendesk](https://enrich.chat/companies-using/zendesk/hospitals-and-health-care/) - [Tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/)