> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/companies-using/zopim/ # Companies using Zopim (Zendesk Chat) Zopim, now Zendesk Chat, is a live chat tool that lets businesses talk with website visitors in real time. Here are the organizations where it was detected, where it is most common and how to reach the people who run it. By Enrich.chat Editorial. Updated October 21, 2026. **Short answer:** Organizations that use Zopim (Zendesk Chat) include TELUS, PT Pertamina (Persero), IndiGo (InterGlobe Aviation Ltd), Apollo Hospitals and DS Smith. Zopim (Zendesk Chat) is in the customer support and chat category; below are the industries where it is most common, how adoption changes with size and the tools found alongside it. ## What is Zopim (Zendesk Chat)? Zopim, now Zendesk Chat, is a live chat tool that lets businesses talk with website visitors in real time. It sits in the customer support and chat category and is usually owned by customer support and customer experience leaders. ## Which companies use Zopim (Zendesk Chat)? Organizations where Zopim (Zendesk Chat) was detected include TELUS, PT Pertamina (Persero), IndiGo (InterGlobe Aviation Ltd), Apollo Hospitals and DS Smith. The table lists a selection of larger ones in alphabetical order; names link to company profiles. | Company | Industry | Size | | --- | --- | --- | | [Amity University](https://enrich.chat/company/amity-university/) | Higher education | 10,000 to 25,000 | | [Apollo Hospitals](https://enrich.chat/company/apollo-hospitals/) | Hospitals and health care | 25,000 to 50,000 | | BSI | Professional training and coaching | 5,000 to 10,000 | | [CSIC](https://enrich.chat/company/csic/) | Research | 10,000 to 25,000 | | Deliveroo | Internet | 5,000 to 10,000 | | [Dormakaba](https://enrich.chat/company/dormakaba/) | Building materials | 10,000 to 25,000 | | [DS Smith](https://enrich.chat/company/ds-smith/) | Mechanical or industrial engineering | 25,000 to 50,000 | | [Ferrari](https://enrich.chat/company/ferrari/) | Automotive | 10,000 to 25,000 | | [Hays](https://enrich.chat/company/hays/) | Staffing and recruiting | 25,000 to 50,000 | | [Herman Miller](https://enrich.chat/company/herman-miller/) | Furniture | 10,000 to 25,000 | | [IndiGo (InterGlobe Aviation Ltd)](https://enrich.chat/company/indigo-interglobe-aviation-ltd/) | Airlines and aviation | 25,000 to 50,000 | | [ITC Hotels](https://enrich.chat/company/itc-hotels/) | Hospitality | 10,000 to 25,000 | | [NetSuite](https://enrich.chat/company/netsuite/) | Information technology and services | 10,000 to 25,000 | | Nottingham Trent University | Higher education | 5,000 to 10,000 | | [Oberoi Hotels & Resorts](https://enrich.chat/company/oberoi-hotels-and-resorts/) | Hospitality | 10,000 to 25,000 | | [PT Pertamina (Persero)](https://enrich.chat/company/pt-pertamina-persero/) | Oil and energy | 50,000 to 100,000 | | [PwC India](https://enrich.chat/company/pwc-india/) | Management consulting | 10,000 to 25,000 | | [Ray White](https://enrich.chat/company/ray-white/) | Real estate | 10,000 to 25,000 | | Sanitas | Health, wellness and fitness | 5,000 to 10,000 | | Santander México | Banking | 5,000 to 10,000 | | SBI Securities | Financial services | 10,000 to 25,000 | | [SHEIN](https://enrich.chat/company/shein/) | Apparel and fashion | 10,000 to 25,000 | | State of Wisconsin | Government administration | 5,000 to 10,000 | | [TELUS](https://enrich.chat/company/telus/) | Telecommunications | 100,000+ | | The Access Group | Information technology and services | 5,000 to 10,000 | | The University of Auckland | Higher education | 10,000 to 25,000 | | [TOTVS](https://enrich.chat/company/totvs/) | Information technology and services | 10,000 to 25,000 | | [University of Utah](https://enrich.chat/company/university-of-utah/) | Higher education | 10,000 to 25,000 | | Université Laval | Higher education | 10,000 to 25,000 | | WhiteHat Jr | E-learning | 5,000 to 10,000 | ## Which industries use Zopim (Zendesk Chat) most? The bars show, for each industry, the share of listed organizations where Zopim (Zendesk Chat) was detected. **Figure: Where Zopim (Zendesk Chat) shows up most often.** Bars for the share of organizations in each of 3 industries where Zopim (Zendesk Chat) was detected, from Higher education at 2% down to Information technology and services at 1%. *Share of listed organizations in each industry where Zopim (Zendesk Chat) was detected.* ## Do larger companies use Zopim (Zendesk Chat) more? For each size range, the column shows the share of listed organizations where Zopim (Zendesk Chat) was detected. **Figure: Zopim (Zendesk Chat) by company size.** Six columns, one per size range from 2,000 to over 100,000 employees, showing the share of organizations where Zopim (Zendesk Chat) was detected: 2-5K 1%, 5-10K 1%, 10-25K 1%, 25-50K 0%, 50-100K 0%, 100K+ 0%. *Share of listed organizations in each size range where Zopim (Zendesk Chat) was detected.* ## What tools go with Zopim (Zendesk Chat)? Among the organizations that use Zopim (Zendesk Chat), these tools stand out: each is detected more often alongside Zopim (Zendesk Chat) than across all the organizations listed. The tick on each bar marks that wider average. **Figure: Tools that stand out among Zopim (Zendesk Chat) users.** Bars for the share of Zopim (Zendesk Chat) users that also use each tool, with a tick for the share across all listed organizations: Google Analytics Ecommerce Tracking 21% against 6%, Ruxit (Dynatrace) 21% against 6%, Taboola 18% against 5%, Google Remarketing 16% against 3%, Gusto 15% against 4%, Webex 12% against 3%, Cornerstone OnDemand 10% against 3%, GoToWebinar 10% against 2%. *Share of organizations using Zopim (Zendesk Chat) where each tool was also detected. The tick marks the share across all listed organizations.* [Google Analytics Ecommerce Tracking](https://enrich.chat/companies-using/google-analytics-ecommerce-tracking/)[Ruxit (Dynatrace)](https://enrich.chat/companies-using/ruxit/)[Taboola](https://enrich.chat/companies-using/taboola/)[Google Remarketing](https://enrich.chat/companies-using/google-remarketing/)[Gusto](https://enrich.chat/companies-using/gusto/)[Webex](https://enrich.chat/companies-using/webex/)[Cornerstone OnDemand](https://enrich.chat/companies-using/cornerstone-on-demand/)[GoToWebinar](https://enrich.chat/companies-using/gotowebinar/) ## How do you reach the people who run Zopim (Zendesk Chat)? The tool tells you what a company already runs; the people to talk to are usually customer support and customer experience leaders. Pick an account from the table, then ask your AI agent for them. ```text Use www.enrich.chat to find the customer support and customer experience leaders at [company], with titles and verified work emails ``` Check any other company with the free [tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/), or find a company's [email format](https://enrich.chat/tools/email-format-finder/). ## Frequently asked questions ### What companies use Zopim (Zendesk Chat)? Organizations where Zopim (Zendesk Chat) was detected include TELUS, PT Pertamina (Persero), IndiGo (InterGlobe Aviation Ltd), Apollo Hospitals and DS Smith. The page lists a selection of larger ones with links to their profiles. ### Which industries use Zopim (Zendesk Chat) most? Zopim (Zendesk Chat) shows up most often in higher education, financial services and information technology and services. ### How is Zopim (Zendesk Chat) usage detected? From public signals: code and tags on a company's website, the HTTP headers its servers send, and DNS records. A detected tool shows it was seen, not what the company pays for it. ### Who should I contact at a company that uses Zopim (Zendesk Chat)? Usually customer support and customer experience leaders. Ask your AI agent to use www.enrich.chat to find people in those roles at the account, with verified work emails. ## Try this prompt Find the people who run Zopim (Zendesk Chat) ```text Use www.enrich.chat to find the customer support and customer experience leaders at [company], with titles and verified work emails ``` ## Related - [Companies using a technology](https://enrich.chat/companies-using/) - [Companies using Zendesk](https://enrich.chat/companies-using/zendesk/) - [Companies using Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/) - [Companies using Qualtrics](https://enrich.chat/companies-using/qualtrics/) - [Companies using Intercom](https://enrich.chat/companies-using/intercom/) - [Companies using Salesforce Service Cloud](https://enrich.chat/companies-using/salesforce-service-cloud/) - [Companies using Freshdesk](https://enrich.chat/companies-using/freshdesk/) - [Companies using LiveChat](https://enrich.chat/companies-using/livechat/) - [Companies using LivePerson Monitor](https://enrich.chat/companies-using/liveperson-monitor/) - [Tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/)