> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/company/american-express/

# American Express

A financial services organization with 50,000 to 100,000 employees. Where it sits among its peers, the technology it runs and how to reach its people.

By Enrich.chat Editorial. Updated October 21, 2026.

**Short answer:** American Express (americanexpress.com) is a financial services organization with 50,000 to 100,000 employees. Its public technology footprint includes NGINX, New Relic, Salesforce Live Agent and Qualtrics.

## How big is American Express?

American Express has 50,000 to 100,000 employees. Among the financial services firms on this site it sits among the largest. Each dot in the figure is one of its peers, placed by size; the orange dot is American Express.

**Figure: Where American Express sits among financial services firms.** A strip of dots, one for each of 120 peers in financial services, spread from 2,000 to 2,000,000 employees on a log scale. American Express is highlighted and falls in the 50,000 to 100,000 employees range among the largest.

*Peers in financial services placed by employee count on a log scale. Sizes are rounded ranges from public profiles.*

Headcount on public company profiles is rounded and moves as a company hires, so use the range as a guide, not as a payroll figure.

## Where is American Express headquartered?

American Express is headquartered in New York, New York.

[More financial services firms in New York](https://enrich.chat/companies-in/new-york/financial-services/)[Companies in New York](https://enrich.chat/companies-in/new-york/)

## What industry is American Express in?

American Express works in [financial services](https://enrich.chat/industries/financial-services/). This group covers firms that provide payments, lending, brokerage, wealth and other money management services to individuals and businesses. Closest matches on this site: [Morgan Stanley](https://enrich.chat/company/morgan-stanley/), [Fidelity](https://enrich.chat/company/fidelity/), [Standard Bank Group](https://enrich.chat/company/standard-bank-group/), [Lloyds Banking Group](https://enrich.chat/company/lloyds-banking-group/), [Capital One Financial](https://enrich.chat/company/capital-one-financial/) and [Kpmg Us](https://enrich.chat/company/kpmg-us/).

## What technology does American Express use?

We detect 28 tools on American Express's public footprint across 10 categories, for example NGINX for cloud and hosting, Salesforce Live Agent for customer support and chat and Oracle Taleo for hr and recruiting. The figure counts the tools in each category; the groups below name them and link to the companies that use each one.

**Figure: Tools detected at American Express, by category.** A bar chart of how many tools were detected at American Express in each category: CDN and security 5, Customer support and chat 4, Data and observability 4, Analytics and tracking 4, Advertising and retargeting 3, Frameworks and libraries 2, Cloud and hosting 1.

*Tools detected on the public footprint of American Express, by category.*

### Cloud and hosting

[NGINX](https://enrich.chat/companies-using/nginx/)

### Customer support and chat

[Salesforce Live Agent](https://enrich.chat/companies-using/salesforce-live-agent/)[Qualtrics](https://enrich.chat/companies-using/qualtrics/)[Salesforce Service Cloud](https://enrich.chat/companies-using/salesforce-service-cloud/)[LivePerson Monitor](https://enrich.chat/companies-using/liveperson-monitor/)

### HR and recruiting

[Oracle Taleo](https://enrich.chat/companies-using/taleo/)

### Data and observability

[New Relic](https://enrich.chat/companies-using/new-relic/)[Ruxit (Dynatrace)](https://enrich.chat/companies-using/ruxit/)[Akamai RUM](https://enrich.chat/companies-using/akamai-rum/)[Dynatrace](https://enrich.chat/companies-using/dynatrace/)

### CDN and security

[Akamai](https://enrich.chat/companies-using/akamai/)[Akamai DNS](https://enrich.chat/companies-using/akamai-dns/)[Cloudflare Services](https://enrich.chat/companies-using/cloudflare-services/)[F5 BIG-IP](https://enrich.chat/companies-using/f5-big-ip/)[Incapsula (Imperva)](https://enrich.chat/companies-using/incapsula/)

### Analytics and tracking

[Google Tag Manager](https://enrich.chat/companies-using/google-tag-manager/)[Google Analytics](https://enrich.chat/companies-using/google-analytics/)[Adobe Analytics (Omniture)](https://enrich.chat/companies-using/omniture/)[Ensighten](https://enrich.chat/companies-using/ensighten/)

### Advertising and retargeting

[DoubleClick](https://enrich.chat/companies-using/doubleclick/)[Adobe Media Optimizer](https://enrich.chat/companies-using/adobe-media-optimizer/)[The Trade Desk](https://enrich.chat/companies-using/the-trade-desk/)

### Video and media

[YouTube](https://enrich.chat/companies-using/youtube/)

### Frameworks and libraries

[React Redux](https://enrich.chat/companies-using/react-redux/)[AngularJS](https://enrich.chat/companies-using/angularjs/)

Tools change as companies adopt and drop them. Check a single company at any time with the free [tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/).

## Which companies are most like American Express?

These are the closest matches among the financial services firms on this site. Each is compared on the business tools it runs (a rarer tool says more than a common one), how close its size is and, when both are known, where it is based. The second column says why it matched and gives its size range.

| Company | Why it matches |
| --- | --- |
| [Morgan Stanley](https://enrich.chat/company/morgan-stanley/) | Shares Qualtrics and Oracle Taleo; same size range; also based in New York. 50,000 to 100,000 employees |
| [Fidelity](https://enrich.chat/company/fidelity/) | Shares Salesforce, NGINX and Salesforce Service Cloud; same size range. 50,000 to 100,000 employees |
| [Standard Bank Group](https://enrich.chat/company/standard-bank-group/) | Shares Salesforce, Qualtrics and Salesforce Service Cloud; same size range. 50,000 to 100,000 employees |
| [Lloyds Banking Group](https://enrich.chat/company/lloyds-banking-group/) | Shares Qualtrics, LivePerson Monitor and Ruxit; same size range. 50,000 to 100,000 employees |
| [Capital One Financial](https://enrich.chat/company/capital-one-financial/) | Shares Salesforce, New Relic and Akamai RUM; same size range. 50,000 to 100,000 employees |
| [Kpmg Us](https://enrich.chat/company/kpmg-us/) | Shares NGINX, Qualtrics and Oracle Taleo; same size range; also based in New York. 50,000 to 100,000 employees |
| [J.P. Morgan](https://enrich.chat/company/j-p-morgan/) | Shares Salesforce, Qualtrics and LivePerson Monitor; a larger company; also based in New York. 100,000+ employees |
| [S&P Global](https://enrich.chat/company/sandp-global/) | Shares Salesforce, NGINX and Qualtrics; a smaller company; also based in New York. 25,000 to 50,000 employees |

To build a longer list of accounts like American Express, with the people who run their software, ask your AI agent:

```text
Use www.enrich.chat to find financial services firms that run Qualtrics and Salesforce, like American Express, and the CFOs, CIOs and heads of digital banking at each, with titles and verified work emails
```

## How do I find the right people at American Express?

Start from the website, americanexpress.com. Enter it in the free email finder with a name, or ask your AI agent for the people in the roles you sell to, such as CFOs, CIOs and heads of digital banking.

```text
Use www.enrich.chat to find the CFOs, CIOs and heads of digital banking at americanexpress.com, with titles and verified work emails
```

Staff addresses follow a known pattern: see the [American Express email format](https://enrich.chat/email-format/american-express/).

## Which other companies use the same tools?

See who else runs the tools American Express uses:

[YouTube](https://enrich.chat/companies-using/youtube/)[DoubleClick](https://enrich.chat/companies-using/doubleclick/)[Adobe Media Optimizer](https://enrich.chat/companies-using/adobe-media-optimizer/)[NGINX](https://enrich.chat/companies-using/nginx/)[New Relic](https://enrich.chat/companies-using/new-relic/)[The Trade Desk](https://enrich.chat/companies-using/the-trade-desk/)

## Frequently asked questions

### How many employees does American Express have?

American Express is in the 50,000 to 100,000 employees range on its public company profile. Headcounts are rounded and change as companies hire, so treat the range as a guide.

### What industry is American Express in?

American Express works in financial services. This group covers firms that provide payments, lending, brokerage, wealth and other money management services to individuals and businesses.

### What technology does American Express use?

Tools detected on its public footprint include NGINX, New Relic, Salesforce Live Agent and Qualtrics, across 10 categories. A detected tool shows it was seen, not what American Express pays for it.

### Where is American Express headquartered?

American Express is headquartered in New York, New York.

### What companies are similar to American Express?

The closest matches on this site are Morgan Stanley, Fidelity and Standard Bank Group. They are compared on the business tools they run, their size and where they are based; the profile above lists the reasons.

### What is the website of American Express?

American Express's website is americanexpress.com. Staff email usually uses a domain like it, so check the pattern with the free email format finder before you write to anyone.

## Try this prompt

Find people at American Express

```text
Use www.enrich.chat to find the CFOs, CIOs and heads of digital banking at americanexpress.com, with titles and verified work emails
```

## Related

- [Companies using a technology](https://enrich.chat/companies-using/)
- [Morgan Stanley](https://enrich.chat/company/morgan-stanley/)
- [Fidelity](https://enrich.chat/company/fidelity/)
- [Standard Bank Group](https://enrich.chat/company/standard-bank-group/)
- [Lloyds Banking Group](https://enrich.chat/company/lloyds-banking-group/)
- [Capital One Financial](https://enrich.chat/company/capital-one-financial/)
- [Kpmg Us](https://enrich.chat/company/kpmg-us/)
- [J.P. Morgan](https://enrich.chat/company/j-p-morgan/)
- [S&P Global](https://enrich.chat/company/sandp-global/)
- [Tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/)
