> Enrich.chat gives AI agents verified work emails and mobiles. To use it from an agent, read https://enrich.chat/agents.md . This is the Markdown version of https://enrich.chat/industries/outsourcing-and-offshoring/ # Outsourcing and offshoring: companies and the tools they run This group covers firms that take on business processes, technical work or customer support on behalf of other organizations. Browse the organizations, the technology they run and how big they are. By Enrich.chat Editorial. Updated October 21, 2026. **Short answer:** Outsourcing providers include Atento, Foundever, Webhelp, TTEC Holdings and Konecta. Below are the tools they run most often, how they spread by size and how to reach delivery heads, operations directors and CIOs. ## What counts as outsourcing and offshoring? This group covers firms that take on business processes, technical work or customer support on behalf of other organizations. ## Which outsourcing providers are listed here? They include Atento, Foundever, Webhelp, TTEC Holdings and Konecta. The table lists a selection of larger ones in alphabetical order; names link to company profiles. | Company | Size | Tools detected | | --- | --- | --- | | [Afni](https://enrich.chat/company/afni/) | 10,000 to 25,000 | 28 | | [Apex America](https://enrich.chat/company/apex-america/) | 10,000 to 25,000 | 10 | | [Atento](https://enrich.chat/company/atento/) | 100,000+ | 6 | | [Comdata Group](https://enrich.chat/company/comdata-group/) | 10,000 to 25,000 | 5 | | [Conneqt Business Solutions](https://enrich.chat/company/conneqt-business-solutions/) | 10,000 to 25,000 | 16 | | [Everise](https://enrich.chat/company/everise/) | 10,000 to 25,000 | 73 | | [Firstsource](https://enrich.chat/company/firstsource/) | 25,000 to 50,000 | 51 | | [Foundever](https://enrich.chat/company/foundever/) | 50,000 to 100,000 | 37 | | [Fusion CX](https://enrich.chat/company/fusion-cx/) | 10,000 to 25,000 | 24 | | [Ibex](https://enrich.chat/company/ibex/) | 25,000 to 50,000 | 26 | | [iEnergizer](https://enrich.chat/company/ienergizer/) | 10,000 to 25,000 | 4 | | [Intelcia](https://enrich.chat/company/intelcia/) | 25,000 to 50,000 | 21 | | [IntouchCX](https://enrich.chat/company/intouchcx/) | 25,000 to 50,000 | 35 | | [iQor](https://enrich.chat/company/iqor/) | 25,000 to 50,000 | 19 | | [Konecta](https://enrich.chat/company/konecta/) | 25,000 to 50,000 | 18 | | [Manserv](https://enrich.chat/company/manserv/) | 10,000 to 25,000 | 12 | | [Probe CX](https://enrich.chat/company/probe-cx/) | 10,000 to 25,000 | 27 | | [Qualfon](https://enrich.chat/company/qualfon/) | 10,000 to 25,000 | 19 | | [ResultsCX](https://enrich.chat/company/resultscx/) | 10,000 to 25,000 | 38 | | [Sagility](https://enrich.chat/company/sagility/) | 25,000 to 50,000 | 31 | | [Startek](https://enrich.chat/company/startek/) | 10,000 to 25,000 | 17 | | Tahto | 10,000 to 25,000 | 7 | | [TaskUs](https://enrich.chat/company/taskus/) | 25,000 to 50,000 | 18 | | [TDCX](https://enrich.chat/company/tdcx/) | 10,000 to 25,000 | 37 | | [Transcom](https://enrich.chat/company/transcom/) | 25,000 to 50,000 | 38 | | [Transguard Group](https://enrich.chat/company/transguard-group/) | 10,000 to 25,000 | 22 | | [TTEC Holdings](https://enrich.chat/company/ttec-holdings/) | 50,000 to 100,000 | 41 | | VFS Global | 10,000 to 25,000 | 26 | | [VXI Global Solutions](https://enrich.chat/company/vxi-global-solutions/) | 10,000 to 25,000 | 23 | | [Webhelp](https://enrich.chat/company/webhelp/) | 50,000 to 100,000 | 32 | ## What technology do outsourcing providers use? These tools stand out among outsourcing providers: each is detected more often here than across all the organizations listed. The tick on each bar marks that wider average. **Figure: Tools that stand out among outsourcing providers.** Bars for the share of listed outsourcing providers where each tool was detected, with a tick for the share across all listed organizations: WordPress (self-hosted) 67% against 50%, LinkedIn Marketing Solutions 53% against 34%, Gmail 29% against 18%, Google Workspace 29% against 18%, HubSpot 29% against 13%, WP Engine 11% against 7%. *Share of listed outsourcing providers where each tool was detected. The tick marks the share across all listed organizations.* ## How big are outsourcing providers? The columns show how the listed outsourcing providers spread across six size ranges. **Figure: Size of outsourcing providers.** Six columns for the share of listed outsourcing providers in each size range from 2,000 to over 100,000 employees: 2-5K 54%, 5-10K 15%, 10-25K 20%, 25-50K 8%, 50-100K 3%, 100K+ 1%. *Share of listed outsourcing providers in each size range.* ## Outsourcing and offshoring by tool Open a tool to see the outsourcing providers that use it. [Google Tag Manager](https://enrich.chat/companies-using/google-tag-manager/outsourcing-and-offshoring/)[WordPress (self-hosted)](https://enrich.chat/companies-using/wordpress-org/outsourcing-and-offshoring/)[Microsoft Outlook](https://enrich.chat/companies-using/microsoft-outlook/outsourcing-and-offshoring/)[Facebook Login](https://enrich.chat/companies-using/facebook-login/outsourcing-and-offshoring/)[Facebook Widget](https://enrich.chat/companies-using/facebook-widget/outsourcing-and-offshoring/)[Facebook Custom Audiences](https://enrich.chat/companies-using/facebook-custom-audiences/outsourcing-and-offshoring/)[Microsoft 365](https://enrich.chat/companies-using/microsoft-365/outsourcing-and-offshoring/)[Google Analytics](https://enrich.chat/companies-using/google-analytics/outsourcing-and-offshoring/)[LinkedIn Marketing Solutions](https://enrich.chat/companies-using/linkedin-marketing-solutions/outsourcing-and-offshoring/)[DoubleClick](https://enrich.chat/companies-using/doubleclick/outsourcing-and-offshoring/)[DoubleClick Conversion Tracking](https://enrich.chat/companies-using/doubleclick-conversion/outsourcing-and-offshoring/)[Google Dynamic Remarketing](https://enrich.chat/companies-using/google-dynamic-remarketing/outsourcing-and-offshoring/)[YouTube](https://enrich.chat/companies-using/youtube/outsourcing-and-offshoring/)[Vimeo](https://enrich.chat/companies-using/vimeo/outsourcing-and-offshoring/)[AWS](https://enrich.chat/companies-using/aws/outsourcing-and-offshoring/) ## How do you reach delivery heads, operations directors and CIOs at outsourcing providers? Pick an organization from the table, then ask your AI agent for the people in the roles you sell to. ```text Use www.enrich.chat to find delivery heads, operations directors and CIOs at [company], with titles and verified work emails ``` ## Frequently asked questions ### Which outsourcing providers are there? Outsourcing providers include Atento, Foundever, Webhelp, TTEC Holdings and Konecta. The page lists a selection of larger ones with links to their profiles. ### What technology do outsourcing providers use most? Outsourcing providers are most often detected running WordPress (self-hosted), LinkedIn Marketing Solutions, Gmail and Google Workspace. ### How big are outsourcing providers? Listed outsourcing providers range from about 2,000 employees to well over 100,000. The columns on this page show the spread. ### Who do you sell to in outsourcing and offshoring? Usually delivery heads, operations directors and CIOs. Ask your AI agent to use www.enrich.chat to find them with verified work emails. ## Try this prompt Find delivery heads, operations directors and CIOs ```text Use www.enrich.chat to find delivery heads, operations directors and CIOs at [company], with titles and verified work emails ``` ## Related - [Companies using a technology](https://enrich.chat/companies-using/) - [Information technology and services](https://enrich.chat/industries/information-technology-and-services/) - [Hospitals and health care](https://enrich.chat/industries/hospitals-and-health-care/) - [Retail](https://enrich.chat/industries/retail/) - [Higher education](https://enrich.chat/industries/higher-education/) - [Government administration](https://enrich.chat/industries/government-administration/) - [Financial services](https://enrich.chat/industries/financial-services/) - [Banking](https://enrich.chat/industries/banking/) - [Insurance](https://enrich.chat/industries/insurance/) - [Tech stack lookup](https://enrich.chat/tools/tech-stack-lookup/)